Control Related Articles with Keywords - Community / Feature Request - Deskpro Support

Control Related Articles with Keywords Collecting Feedback

Jeremy Cunningham

I noticed that when users create new tickets the related articles engine doesnt show very helpful data. It often will show unrelated customer feedback instead of actual articles based on the key words added to articles. This should be fixed.

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New Feature Request

Author: Jeremy Cunningham
Last update: 17.11.2023
Category: Help Center

Control Related Articles with Keywords - Community / Feature Request - Deskpro Support

Control Related Articles with Keywords Collecting Feedback

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