Downvote button - Community / Suggestion - Deskpro Support
This may not be in the spirit of visibility in some cases, but I would be curious to know if a downvote button feature might be implemented. We had a situation where customers were very vocal about a certain situation, and many were posting feedback comments and upvoting each others. What we weren't able to gauge was how many people disagreed with the situation. It created a positive feedback loop.