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Bug Report Design Feedback
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Bug Report Design Feedback
Community
Community
Submit Feature Request
Bug Report Design Feedback
Likes
Title / Author
Status
Comments
Activity
24
Client side visual notification that agent replied to chat
Rick Altobello
18.7.2019
Collecting Feedback
0
19
Add Sort Criteria for Organizations
Randy Bayas
16.7.2019
Collecting Feedback
2
23
EULA download fields for hotlinked files
Yuriy Andamasov
15.7.2019
Collecting Feedback
0
19
DESKPRO_EMBED_OPTIONS parameters
Gunnar Giffey
15.7.2019
Collecting Feedback
0
19
Retain reporting data on tickets after they are deleted
Kenneth
10.7.2019
Collecting Feedback
0
25
Print a ticket history on User Portal
Joël Messas
10.7.2019
Collecting Feedback
0
35
Make Leaders for Teams
Sean Madagan
9.7.2019
Collecting Feedback
0
19
Would like to see the knowledge grouping as part of the search list
Marion Abramo
9.7.2019
Collecting Feedback
0
15
Let Agents Customize Ticket Options (like Send User Email Notification)
Christian Mattart
9.7.2019
Collecting Feedback
0
29
Show Count badges/bubbles only when > 0
Michael W.
6.7.2019
Collecting Feedback
0
23
Kanban metrics for Reports
Michael W.
6.7.2019
Collecting Feedback
0
14
Add the person who called the print functionality to the printout
Michael W.
6.7.2019
Collecting Feedback
0
37
Improve reports: make dashboards exportables to PDF
Pamela Kiewitt
4.7.2019
Collecting Feedback
2
24
Improve reports: set configurable dates for dashboards
Pamela Kiewitt
4.7.2019
Collecting Feedback
1
26
Allow Admins to review the Agent IM chat logs
Marty Sabel
4.7.2019
Collecting Feedback
0
30
Strip small attachments
Jeremy Beeson
3.7.2019
Collecting Feedback
0
16
Prevent Auto-Fill when adding a new Person or Organization
Marion Abramo
2.7.2019
Collecting Feedback
0
28
A better way to track agent time
Paul Vonic
2.7.2019
Collecting Feedback
0
10
Organization Parents in overview table
Angelika Buchegger
1.7.2019
Collecting Feedback
0
28
Deskpro mobile App prompt
Francois Malan
28.6.2019
Collecting Feedback
0
34
Deskpro iOS App Notifications
Francois Malan
28.6.2019
Collecting Feedback
0
23
Joomla setup
Juraj Zopp
27.6.2019
Collecting Feedback
0
30
DPQL: Average response time for every agent response
Clint Chapman
21.6.2019
Collecting Feedback
0
35
Satisfaction survey reporting
Claire Collier
20.6.2019
Collecting Feedback
0
25
Email direct to ticket
Stuart Travers
20.6.2019
Collecting Feedback
0
35
Confluence integration
Michael W.
20.6.2019
Collecting Feedback
0
31
First Message Variable
Koen Glotzbach
19.6.2019
Collecting Feedback
0
21
Select brand/department visibility per category, product and other field value
Koen Glotzbach
19.6.2019
Collecting Feedback
0
26
Last User Message Variable
Marco Bardelli
18.6.2019
Collecting Feedback
0
26
Unable to search e-mails by ID
Steve, Lam Hang
17.6.2019
Collecting Feedback
0
19
Clone test helpdesk instances for Cloud accounts
Marion Abramo
17.6.2019
Collecting Feedback
0
29
Include cc'd participants in the ticket PDF download and Print copy
Angel
13.6.2019
Collecting Feedback
0
33
Support for 3CX voice system
Michael W.
13.6.2019
Collecting Feedback
1
33
Add more SLA details into the display options in the ticket list.
Ahmad Sahrizal
13.6.2019
Collecting Feedback
1
10
Ability to log incoming call centre tickets
Francois Pienaar
11.6.2019
Collecting Feedback
0
28
Using Variables in ticket triggers to add notes and replies
Humberto Pomales
10.6.2019
Collecting Feedback
0
46
Office 365 Integration
Azeem Javed
10.6.2019
Collecting Feedback
2
25
WYSIWYG editor - embedded video
Joël Messas
8.6.2019
Collecting Feedback
0
41
Close ticket - last message
Joël Messas
8.6.2019
Collecting Feedback
0
23
Compress backups generated by the upgrade routine, clean up old backups?
Braden McGrath
7.6.2019
Collecting Feedback
0
27
Read receipts/markers for ticket messages
Errol
6.6.2019
Collecting Feedback
0
34
delaying emails
Errol
6.6.2019
Collecting Feedback
0
30
News Subscriptions
Elyse
5.6.2019
Collecting Feedback
2
35
default brand selection
Errol
5.6.2019
Collecting Feedback
0
31
Create Recurring Tasks Option
Matt Kruse
5.6.2019
Collecting Feedback
3
20
Improving feedback's features.
Zsolt Kiss
4.6.2019
Collecting Feedback
0
19
Sorting feedbacks by category
Zsolt Kiss
4.6.2019
Collecting Feedback
0
16
Apply Jira permissions within Deskpro when using the Jira app
Maikel Bocekcioglu
31.5.2019
Collecting Feedback
0
18
Add description field to triggers
Jeremy Budd
29.5.2019
Collecting Feedback
0
41
subscription of news
Sandra Kohlberger
28.5.2019
Collecting Feedback
1