Inbound SMS/MMS from customers wanting to open tickets - Community / Feature Request - Deskpro Support

Inbound SMS/MMS from customers wanting to open tickets Collecting Feedback

With business text messaging growing, Deskpro should have the ability to natively handle inbound SMS/MMS messages similar to the web chat feature. While I think we can get this configured via API and/or Zapier, having this working with Twilio and ZipWhip would be smart.

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New Feature Request

Author: Ed
Last update: 23.8.2021
Category: Integration

Inbound SMS/MMS from customers wanting to open tickets - Community / Feature Request - Deskpro Support

Inbound SMS/MMS from customers wanting to open tickets Collecting Feedback

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