Channels
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Adding an Agent as a CC on an Email creates a Ticket
Publicēts: 2023. gada 8. jūn.
02023. gada 7. sept. -
How do I enable logging for outgoing email?
Publicēts: 2013. gada 7. marts
02023. gada 7. sept. -
I'm having trouble with replies being created as new tickets
Publicēts: 2023. gada 16. jūn.
02023. gada 7. sept. -
Can I run an Email-only helpdesk?
Publicēts: 2023. gada 16. jūn.
02023. gada 7. sept. -
How do I add an organization-wide email signature?
Publicēts: 2023. gada 8. sept.
02023. gada 8. sept. -
Creating brand-specific Email Templates
Publicēts: 2023. gada 19. okt.
02023. gada 19. okt. -
How do I include ticket account addresses in emails?
Publicēts: 2023. gada 8. sept.
02023. gada 8. sept. -
I'm having trouble with an error: "Your message was not accepted because you are sending from an unknown email address."
Publicēts: 2023. gada 11. sept.
02023. gada 11. sept. -
Exchange not displaying the correct 'From:' field
Publicēts: 2023. gada 11. sept.
02023. gada 11. sept. -
I'm having trouble with tickets created via email identifying the wrong user
Publicēts: 2023. gada 11. sept.
02023. gada 11. sept. -
I'm having trouble with forwarding user emails to the helpdesk
Publicēts: 2023. gada 11. sept.
02023. gada 11. sept. -
Can I keep my existing support email address?
Publicēts: 2023. gada 13. sept.
02023. gada 13. sept. -
I'm having trouble with incoming emails not being turned into tickets
Publicēts: 2023. gada 13. sept.
02023. gada 13. sept. -
I'm having trouble with my new Gmail ticket account not sending email
Publicēts: 2023. gada 13. sept.
02023. gada 13. sept. -
Why is the helpdesk rejecting emails when an agent 'Out of Office' automatic reply has been set up?
Publicēts: 2023. gada 13. sept.
02023. gada 13. sept. -
How do I set up an email account for outgoing messages only?
Publicēts: 2023. gada 15. sept.
02023. gada 15. sept. -
How do I create a custom button for my chat widget?
Publicēts: 2023. gada 20. sept.
02023. gada 20. sept. -
Messenger Widget Options
Publicēts: 2023. gada 20. sept.
02023. gada 20. sept. -
I'm having trouble with an Outlook message recall causing an email loop
Publicēts: 2023. gada 27. sept.
02023. gada 3. okt. -
How can I switch email clients whilst using Deskpro?
Publicēts: 2023. gada 27. sept.
02023. gada 27. sept. -
What is the difference between Microsoft OWA and EWS?
Publicēts: 2018. gada 13. nov.
02023. gada 6. okt. -
Why can't users or agents use email addresses that are also ticket accounts?
Publicēts: 2013. gada 27. marts
12024. gada 9. janv. -
Translating your Messenger Widget
Publicēts: 2023. gada 31. marts
02024. gada 9. janv. -
How do I show users which agents are following their tickets?
Publicēts: 2014. gada 30. maijs
02024. gada 9. janv. -
Why can't some users see my messenger widget?
Publicēts: 2023. gada 13. sept.
02024. gada 9. janv. -
Meta App Review Template Videos - Facebook Messenger Self-Managed (On-Premise)
Publicēts: 2023. gada 24. janv.
02024. gada 9. janv. -
How do I configure SPF and DKIM for sending mail through Deskpro servers?
Publicēts: 2014. gada 14. marts
02024. gada 24. janv. -
Switching from WhatsApp Twilio to WhatsApp Direct
Publicēts: 2024. gada 31. janv.
02024. gada 1. febr. -
Banned WhatsApp Business Accounts
Publicēts: 2024. gada 27. febr.
02024. gada 27. febr.