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Possibility to add files to a reply or a note when they are edited (like when i create them)
cjs@software-agentur.com
2017. gada 21. jūn.
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Internal notes/comments (only for agents) in an article.
cjs@software-agentur.com
2017. gada 21. jūn.
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2
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1
Extend the allowed Helpdesk 'reset' time beyond 90 days (to unlimited)
Paul Davies
2017. gada 22. maijs
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Ability for categories in Knowledgebase to be translated when user changes language
Paul Davies
2017. gada 12. maijs
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1
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Add ability to automatically login the user with an link and token
Lauren Cumming
2017. gada 19. apr.
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2
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3
Under Review
0
Improve the delay between New News Posts and New News email notifications
Lauren Cumming
2017. gada 19. apr.
Under Review
1
Make the chat/ticket widget editable e.g allow Google Tag Manager to be installed
Lauren Cumming
2017. gada 19. apr.
Under Review
1
Change Password field visible when Deskpro has no control over the remote password
Jon Morby
2017. gada 18. apr.
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1
Add ability to select certain times of the day for chat to be available.
Christian knouse
2017. gada 15. marts
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1
Add a list of related articles in /kb/{article_id} to the response output
Michael Thomas
2017. gada 14. marts
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0
Customizable Checklists that can be inserted into a ticket interface
Janay Eubanks
2017. gada 6. marts
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2
Collecting Feedback
1