Options to disable more Features for better usability - Community / Feature Request - Deskpro Support

Options to disable more Features for better usability Collecting Feedback

Michael W.

We are currently evaluating DeskPro four our company. Deskpro has a lot of features which sure are nice, but they result in an overloaded interface, which scares new users (specially the ones not so tech savvy).

Therefore it would be nice if certain features could be deactivated (at least in the beginning, until users are comfortable with the basic functionality):

• Flags
• Macros
• Snippets
• Urgency
• Ticket linking
• Ticket Locking
• Filters

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New Feature Request

DeskPRO_Mitarb... (370.04 KB)

Autors: Michael W.
Last update: 2017. gada 13. jūl.
Category: Functionality

Options to disable more Features for better usability - Community / Feature Request - Deskpro Support

Options to disable more Features for better usability Collecting Feedback

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