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cc: Field in User Interface Should Accept Semi-Colon as well as commas
Lenny LaRose
2017. gada 22. febr.
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Under Review
0
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Triggers and Escalations based on Assigned Agent properties
Jeroen van der Steen
2017. gada 13. febr.
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1
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Ability to change chat widget appearance based on whether agent is available or not
Lauren Cumming
2017. gada 10. janv.
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Ability to rearrange columns in Agent ticket grid using Windows drag and drop functionality
Doug Hicks
2017. gada 9. janv.
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Create a new sort order for "Date of last agent activity" (so agent notes are included)
Ibrahim
2016. gada 20. dec.
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Implement management commands using API in a multi-threaded capable platform.
Richard Smith
2016. gada 6. dec.
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Under Review
4
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Feature to see when an agent is looking at a ticket and if you opened that ticket, all the agents can see who else has it open
Lauren Cumming
2016. gada 22. nov.
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Let agents customize chat notifications when they are mentioned in a note
Christian Mattart
2016. gada 19. okt.
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Public chat history should be visible to agent handling the ticket that was created from it
Christian Mattart
2016. gada 19. okt.
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