Microsoft's Translator Text API supports automatic language recognition (see https://azure.microsoft.com/en-us/services/cognitive-services/translator-text-api/). Currently agents have to select the language of the ticket in order to have it translated. It would be convenient if there would be a new entry 'Automatic' for the source language which lets Microsft determine the source language automatically.
This would especially useful because the language selector is not very user (agent) friendly.
영어
Bahasa Indonesia
Bălgarski
Čeština
Cymraeg
Cрпски
Dansk
Deutsch
Eesti keel
English
English (UK)
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Gaelic
Hrvatski
Íslenska
Italiano
Latviešu valoda
Lietuvių kalba
Magyar
Malti
Nederlands
Norsk
Polski
Português (Brasil)
Português (Europeu)
Pусский
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Slovenčina
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Suomen Kieli
Svenska
Tiếng Việt
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Ελληνικά
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الإنجليزية
فارسی
日本語
英语（美国）
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