Using Deskpro
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I'm having trouble with outgoing email
Publikálva: 2014. júl. 31.
02023. jún. 30. -
How do I send a different auto-reply to new users?
Publikálva: 2014. szept. 9.
02023. aug. 16. -
What are Deskpro security best practices?
Publikálva: 2014. szept. 8.
02018. ápr. 17. -
How can I use the JIRA integration?
Publikálva: 2014. dec. 22.
02023. aug. 16. -
I'm having trouble with emails sent via eBay not linking to original tickets
Publikálva: 2014. dec. 22.
02023. aug. 16. -
Can I import the tickets and other information from my legacy helpdesk?
Publikálva: 2015. jan. 26.
02023. okt. 6. -
How do I install the 'Resolve User Hostnames' app
Publikálva: 2015. jan. 30.
02018. máj. 14. -
I'm having trouble getting embedded videos to work correctly
Publikálva: 2015. febr. 9.
02023. aug. 16. -
I'm having trouble dragging and dropping attachments from Outlook to Deskpro
Publikálva: 2016. ápr. 4.
02023. aug. 16. -
How do I embed individual knowledgebase articles in an external app or site?
Publikálva: 2016. máj. 4.
02023. aug. 16. -
How do I install the chat widget in Shopify?
Publikálva: 2016. jún. 22.
02023. aug. 16. -
How do I install the chat widget in Drupal?
Publikálva: 2016. jún. 22.
02023. aug. 16. -
How do I install the chat widget in Joomla?
Publikálva: 2016. jún. 22.
02023. aug. 16. -
How do I install the chat widget in Magento?
Publikálva: 2016. jún. 22.
02023. aug. 16. -
How can I manage validation and decryption of S/MIME encoded emails?
Publikálva: 2017. márc. 13.
02018. márc. 14. -
What do I do if I need a specific feature?
Publikálva: 2017. ápr. 19.
02023. aug. 1. -
I'm having trouble with an error: "Connection timed out" whilst upgrading
Publikálva: 2018. febr. 22.
02023. aug. 16. -
How long are outgoing emails retained for in cloud accounts?
Publikálva: 2018. máj. 9.
02022. febr. 10. -
QR Code for Mobile App
Publikálva: 2018. dec. 10.
02018. dec. 10. -
How can I set different styling for emails across different brands?
Publikálva: 2019. febr. 14.
02019. febr. 14. -
How can I have different signatures in emails for tickets across different brands?
Publikálva: 2019. febr. 14.
02024. aug. 21. -
Why are some automatic Replies added as an internal Note?
Publikálva: 2019. márc. 21.
02023. aug. 29. -
Creating Deskpro Tickets using Google Calendar and Zapier
Publikálva: 2019. okt. 14.
02022. nov. 29. -
Sending SMS updates to users using Zapier and Twilio
Publikálva: 2019. okt. 29.
02024. aug. 21. -
Event Codes
Publikálva: 2020. márc. 24.
02024. aug. 21. -
Posting updates to Microsoft Teams
Publikálva: 2023. nov. 24.
02023. nov. 24. -
I'm having trouble with an error: "550 Unable to relay"
Publikálva: 2014. máj. 29.
02023. szept. 8. -
I'm having trouble with text formatting
Publikálva: 2014. jún. 26.
02023. aug. 16. -
I'm having trouble with some tickets ending up in random departments
Publikálva: 2014. júl. 30.
02024. jan. 9. -
I'm having trouble with an error: Permission denied (errno = 13) connecting to mail server on SELinux
Publikálva: 2014. aug. 14.
02023. aug. 16. -
How do I bill users or record time spent on support?
Publikálva: 2014. szept. 2.
02023. aug. 16. -
Can I use LDAP to sign in my agents?
Publikálva: 2014. szept. 9.
02023. aug. 16. -
How can I reply to user tickets by email?
Publikálva: 2014. szept. 10.
02023. szept. 13. -
Which version of Deskpro am I using?
Publikálva: 2023. ápr. 27.
02023. máj. 10. -
Outbound IP addresses for Deskpro Cloud
Publikálva: 2023. jún. 20.
02023. jún. 20. -
How does user auto-response flood protection function?
Publikálva: 2023. jún. 22.
02023. jún. 22. -
Deskpro Performance on Low-Spec Devices
Publikálva: 2023. aug. 31.
02023. aug. 31. -
How do I automatically separate email that's forwarded into a single inbox?
Publikálva: 2023. szept. 13.
02023. szept. 13. -
How can I improve email previews for certain mobile email apps?
Publikálva: 2023. aug. 29.
02023. aug. 29. -
How do I filter users from an authentication source?
Publikálva: 2023. aug. 29.
02023. aug. 29. -
How does Deskpro determine the sender of an email?
Publikálva: 2023. aug. 30.
02023. aug. 30. -
I'm having trouble with the Start Chat button
Publikálva: 2023. aug. 30.
02023. aug. 30. -
Using the Deskpro API browser
Publikálva: 2023. szept. 13.
02023. szept. 13. -
Why does my helpdesk reject replies to a resolved ticket?
Publikálva: 2023. szept. 19.
02023. szept. 19. -
Deskpro for IT Teams
Publikálva: 2018. dec. 7.
02023. szept. 20. -
Creating Triggers for Auto-Triaging Tickets in Deskpro based on keywords
Publikálva: 2024. júl. 26.
02024. júl. 26. -
iCal Sync for News on Deskpro Help Center
Publikálva: 2024. aug. 1.
02024. aug. 1. -
Updating Text on the Contact Us Page
Publikálva: 2024. aug. 19.
02024. aug. 19. -
Help Center Editing - Embedding Code into your Help Center Page
Publikálva: 2024. aug. 20.
02024. aug. 20. -
Setting Up an Escalation to Restrict Agent Access to Archived Tickets
Publikálva: 2024. aug. 22.
02024. aug. 22.