Using Deskpro
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Using an Office365 Email Account for Cloud
Published: 2020 szept. 29
02020 szept. 29 -
What limitations do the trial versions have?
Published: 2016 ápr. 19
02017 nov. 8 -
I'm having trouble getting CSV import to work on my Cloud trial
Published: 2016 ápr. 19
02018 márc. 14 -
I'm having trouble with an error: "The email address is already in use"
Published: 2016 jan. 6
02018 márc. 14 -
Finding a field name for User Auth Data
Published: 2015 dec. 14
02017 nov. 8 -
I'm having trouble disabling HTTPS
Published: 2015 dec. 9
02018 márc. 14 -
I'm having trouble with the subject of reminder emails
Published: 2015 nov. 2
02018 márc. 14 -
How do I stop agent names appearing in the 'From:' field of emails?
Published: 2015 jan. 26
02019 okt. 8 -
What are the default triggers for?
Published: 2015 jan. 22
02018 márc. 14 -
I'm having trouble with an error: "rejected (from_gateway_address)"
Published: 2015 jan. 13
02018 márc. 14 -
Why are agent notes being included in email threads?
Published: 2015 jan. 12
02017 nov. 9 -
I'm having trouble with being redirected to the wrong helpdesk address
Published: 2016 máj. 4
02018 márc. 14 -
How do I embed individual knowledgebase articles in an external app or site?
Published: 2016 máj. 4
02018 márc. 14 -
How do I manage overriding widget and chat settings?
Published: 2016 jún. 22
02020 szept. 17 -
Common Email Conversion Code Replacements
Published: 2020 jún. 16
02020 okt. 12 -
Updating to the Help Center Theme
Published: 2020 jún. 15
02020 júl. 20 -
Microphone not Working
Published: 2020 máj. 20
02020 máj. 20 -
Updating to the New Email Templates Editor
Published: 2020 márc. 24
02020 júl. 20 -
Adding tasks to tickets with triggers
Published: 2019 okt. 15
02019 okt. 17 -
Creating Deskpro Tickets using Google Calendar and Zapier
Published: 2019 okt. 14
02019 okt. 17 -
Upscope Integration
Published: 2019 okt. 14
02019 okt. 15 -
How does Deskpro match email replies to their proper tickets?
Published: 2018 júl. 26
02018 júl. 26 -
How do I link tickets to community topics?
Published: 2018 márc. 19
02019 szept. 10 -
I'm having trouble with an error: "Connection timed out" whilst upgrading
Published: 2018 febr. 22
02018 márc. 14 -
How can I make knowledgebase articles visible to specific users only?
Published: 2014 nov. 13
22018 márc. 14 -
I'm having trouble with knowledgebase articles only appearing in edit mode
Published: 2014 nov. 12
02018 márc. 14 -
How do I resize the panes of the agent interface?
Published: 2014 jún. 27
02018 márc. 13 -
What is the difference between labels and search terms in knowledgebase articles?
Published: 2014 jún. 26
02018 márc. 13 -
I'm having trouble with emails being processed from a POP3 account
Published: 2014 jún. 26
02018 márc. 13 -
How do I convert a normal user to an agent?
Published: 2014 jún. 11
02018 márc. 13 -
How do I stop bounces and Out of Office messages being turned into tickets?
Published: 2014 jún. 10
02018 márc. 13 -
I'm having a trouble with users being unable to add attachments to tickets
Published: 2014 jún. 10
02018 márc. 13 -
Ticket followers replying by email is going to the user not the agent
Published: 2014 jún. 3
02017 nov. 9 -
How do I remove links to Deskpro from email notifications?
Published: 2014 máj. 19
02018 márc. 13 -
I'm having trouble with replies not being added to the correct tickets
Published: 2013 febr. 20
02018 nov. 13 -
How do I view the raw email source for a ticket message?
Published: 2013 febr. 13
02018 márc. 13 -
How do I remove chat from my portal while still offering chat on a different site?
Published: 2014 júl. 9
02018 márc. 14 -
I'm having trouble with my macro not adding text to a reply
Published: 2014 aug. 1
02018 márc. 14 -
How do I limit agent access to tickets by department?
Published: 2014 aug. 12
12018 márc. 14 -
How can I make a department visible to agents only?
Published: 2014 nov. 10
02019 ápr. 1 -
I'm having trouble with resolved tickets creating new tickets when users reply
Published: 2014 nov. 10
02018 márc. 14 -
Can Deskpro send SMS text notifications?
Published: 2014 szept. 25
02017 nov. 9 -
How do I automatically sort email that's forwarded into a single inbox?
Published: 2014 szept. 24
02018 márc. 14 -
Is there a way to CC: someone into a ticket?
Published: 2014 szept. 23
02017 nov. 9 -
Can I BCC: someone into a ticket thread?
Published: 2014 szept. 23
02018 márc. 14 -
How do I assign out-of-hour tickets to a particular team?
Published: 2014 szept. 8
12018 márc. 14 -
How does user auto-response flood protection work?
Published: 2014 aug. 14
02018 márc. 14 -
I'm having trouble with an error: Permission denied (errno = 13) connecting to mail server on SELinux
Published: 2014 aug. 14
02018 márc. 14 -
How do I embed a contact form within my website?
Published: 2014 aug. 14
02018 márc. 14 -
How do I enable logging for incoming email processing?
Published: 2012 szept. 18
02018 nov. 19