Ötlettár - Deskpro Support

Cím	Állapotváltozás	Hozzászólás?
Prevent urgency changes by agents	Planning Collecting Feedback	2
Export Guide as PDF	Planning Collecting Feedback	2
Update ticket properties from variable in email text/body	Planning In Development	0
Trigger Action Based on Time Till Date Entered	Planning Collecting Feedback	0
Ability to use "Display Name' from AD as default agent name	Planning Collecting Feedback	0
Add Ordered by Date Assigned	Planning Collecting Feedback	0
Agent Email Notifications Department Specific	Planning Collecting Feedback	0
Ability to automatically cc a user's manager into automatic emails sent out from the helpdesk	Planning Under Review	0
Search for Article Custom Fields	Planning Collecting Feedback	0
Open shareable link to dashboard with Autorefresh ON	Planning Collecting Feedback	0
Relative Time vs Actual Time as Agent Preference	Planning Collecting Feedback	0
Allow News Notifications to be sent out After Publication	Planning Collecting Feedback	0
Add language recognition to Microsoft Translator Text app	Planning Collecting Feedback	0
Show Parent Custom Fields for Articles	Planning Collecting Feedback	0
Improve the behaviour of the ID display option in ticket filters	Planning Collecting Feedback	0
Notifications when email attachments exceed the size threshold.	Planning Collecting Feedback	0
Chat support in Deskpro mobile app	Planning Collecting Feedback	0
Show who is the main recipient of a Users message	Planning Collecting Feedback	0
App View Permissions	Planning Collecting Feedback	0
Standard Features	Planning Collecting Feedback	3
Ability to have saved sets of working hours for different SLAs	Planning Collecting Feedback	0
Alert for Pending Articles	Planning Collecting Feedback	0
Partial word search	Planning Collecting Feedback	0
An F5 iRule to set cache-control headers	Planning Collecting Feedback	0
Plain Text Email from Ticket Replies	Planning Collecting Feedback	0
Instant Messaging Features	Planning Collecting Feedback	0
Visibility over "real-time" agent activities	Planning Collecting Feedback	0
Multiple Download Categories	Planning Collecting Feedback	0
Close Ticket through email	Planning Collecting Feedback	0
v2 API: Proper handling of mandatory custom fields.	Planning Collecting Feedback	0
Is it possible to remove or hide the default filters?	Planning Collecting Feedback	2
Vertical Ticket View	Planning Collecting Feedback	0
Disable the Pending status	Planning Collecting Feedback	0
Different ticket defaults for departments	Planning Collecting Feedback	0
Missed Chat Notifications	Planning Collecting Feedback	1
Grouping custom stats	Planning Collecting Feedback	0
New Ticket Trigger - Set Organization	Planning Collecting Feedback	0
Subscriptions of Deleted agents for the publish section	Report 3 hónap Collecting Feedback	0
Improve feedback’s comment possibilities	Planning Collecting Feedback	0
Ordering tickets according to the date of the last modification when adding a Note	Planning Collecting Feedback	0
Listing the top contributors	Planning Collecting Feedback	0
Having option to list all of my earlier feedbacks somehow	Planning Collecting Feedback	0
Order ticket according to the date of the last modification	Planning Collecting Feedback	0
Listing my feedback somehow	Planning Collecting Feedback	0
Macro - Keep tab open action	Planning In Development	0
Remove required fields	Planning Collecting Feedback	0
use RSS feeds or have some way to import news	Planning Collecting Feedback	0
Interactive Troubleshooting Trees for the Portal	Planning Collecting Feedback	0
Allow the ability for Admins to restrict Date/Time custom field selections to working hours	Planning Collecting Feedback	0
Regarding being able to sort Tickets > Statuses > Sub-Statuses	Planning Collecting Feedback	0

Cím

Állapotváltozás

Hozzászólás?

Tevékenység

Prevent urgency changes by agents

Planning Collecting Feedback

2