Using Deskpro
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I'm having trouble with outgoing email
Published: 31. srp 2014.
030. lip 2023. -
How do I send a different auto-reply to new users?
Published: 9. ruj 2014.
016. kol 2023. -
What are Deskpro security best practices?
Published: 8. ruj 2014.
017. tra 2018. -
How can I use the JIRA integration?
Published: 22. pro 2014.
016. kol 2023. -
I'm having trouble with emails sent via eBay not linking to original tickets
Published: 22. pro 2014.
016. kol 2023. -
Can I import the tickets and other information from my legacy helpdesk?
Published: 26. sij 2015.
06. lis 2023. -
How do I install the 'Resolve User Hostnames' app
Published: 30. sij 2015.
014. svi 2018. -
I'm having trouble getting embedded videos to work correctly
Published: 9. velj 2015.
016. kol 2023. -
I'm having trouble dragging and dropping attachments from Outlook to Deskpro
Published: 4. tra 2016.
016. kol 2023. -
How do I embed individual knowledgebase articles in an external app or site?
Published: 4. svi 2016.
016. kol 2023. -
How do I install the chat widget in Shopify?
Published: 22. lip 2016.
016. kol 2023. -
How do I install the chat widget in Drupal?
Published: 22. lip 2016.
016. kol 2023. -
How do I install the chat widget in Joomla?
Published: 22. lip 2016.
016. kol 2023. -
How do I install the chat widget in Magento?
Published: 22. lip 2016.
016. kol 2023. -
How can I manage validation and decryption of S/MIME encoded emails?
Published: 13. ožu 2017.
014. ožu 2018. -
What do I do if I need a specific feature?
Published: 19. tra 2017.
01. kol 2023. -
I'm having trouble with an error: "Connection timed out" whilst upgrading
Published: 22. velj 2018.
016. kol 2023. -
How long are outgoing emails retained for in cloud accounts?
Published: 9. svi 2018.
010. velj 2022. -
How can I use Zapier with Deskpro?
Published: 5. lip 2018.
09. sij 2024. -
QR Code for Mobile App
Published: 10. pro 2018.
010. pro 2018. -
How can I set different styling for emails across different brands?
Published: 14. velj 2019.
014. velj 2019. -
Why are some automatic Replies added as an internal Note?
Published: 21. ožu 2019.
029. kol 2023. -
Creating Deskpro Tickets using Google Calendar and Zapier
Published: 14. lis 2019.
029. stu 2022. -
Posting updates to Microsoft Teams
Published: 24. stu 2023.
024. stu 2023. -
I'm having trouble with an error: "550 Unable to relay"
Published: 29. svi 2014.
08. ruj 2023. -
I'm having trouble with text formatting
Published: 26. lip 2014.
016. kol 2023. -
I'm having trouble with some tickets ending up in random departments
Published: 30. srp 2014.
09. sij 2024. -
I'm having trouble with an error: Permission denied (errno = 13) connecting to mail server on SELinux
Published: 14. kol 2014.
016. kol 2023. -
How do I bill users or record time spent on support?
Published: 2. ruj 2014.
016. kol 2023. -
Can I use LDAP to sign in my agents?
Published: 9. ruj 2014.
016. kol 2023. -
How can I reply to user tickets by email?
Published: 10. ruj 2014.
013. ruj 2023. -
Which version of Deskpro am I using?
Published: 27. tra 2023.
010. svi 2023. -
Outbound IP addresses for Deskpro Cloud
Published: 20. lip 2023.
020. lip 2023. -
How does user auto-response flood protection function?
Published: 22. lip 2023.
022. lip 2023. -
Deskpro Performance on Low-Spec Devices
Published: 31. kol 2023.
031. kol 2023. -
How do I automatically separate email that's forwarded into a single inbox?
Published: 13. ruj 2023.
013. ruj 2023. -
How can I improve email previews for certain mobile email apps?
Published: 29. kol 2023.
029. kol 2023. -
How do I filter users from an authentication source?
Published: 29. kol 2023.
029. kol 2023. -
How does Deskpro determine the sender of an email?
Published: 30. kol 2023.
030. kol 2023. -
I'm having trouble with the Start Chat button
Published: 30. kol 2023.
030. kol 2023. -
Using the Deskpro API browser
Published: 13. ruj 2023.
013. ruj 2023. -
Why does my helpdesk reject replies to a resolved ticket?
Published: 19. ruj 2023.
019. ruj 2023. -
Deskpro for IT Teams
Published: 7. pro 2018.
020. ruj 2023.