Using Deskpro
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I'm having trouble with outgoing email
Δημοσιεύθηκε: 31 Ιουλ 2014
030 Ιουν 2023 -
How do I send a different auto-reply to new users?
Δημοσιεύθηκε: 9 Σεπ 2014
016 Αυγ 2023 -
What are Deskpro security best practices?
Δημοσιεύθηκε: 8 Σεπ 2014
017 Απρ 2018 -
How can I use the JIRA integration?
Δημοσιεύθηκε: 22 Δεκ 2014
016 Αυγ 2023 -
I'm having trouble with emails sent via eBay not linking to original tickets
Δημοσιεύθηκε: 22 Δεκ 2014
016 Αυγ 2023 -
Can I import the tickets and other information from my legacy helpdesk?
Δημοσιεύθηκε: 26 Ιαν 2015
06 Οκτ 2023 -
How do I install the 'Resolve User Hostnames' app
Δημοσιεύθηκε: 30 Ιαν 2015
014 Μαΐ 2018 -
I'm having trouble getting embedded videos to work correctly
Δημοσιεύθηκε: 9 Φεβ 2015
016 Αυγ 2023 -
I'm having trouble dragging and dropping attachments from Outlook to Deskpro
Δημοσιεύθηκε: 4 Απρ 2016
016 Αυγ 2023 -
How do I embed individual knowledgebase articles in an external app or site?
Δημοσιεύθηκε: 4 Μαΐ 2016
016 Αυγ 2023 -
How do I install the chat widget in Shopify?
Δημοσιεύθηκε: 22 Ιουν 2016
016 Αυγ 2023 -
How do I install the chat widget in Drupal?
Δημοσιεύθηκε: 22 Ιουν 2016
016 Αυγ 2023 -
How do I install the chat widget in Joomla?
Δημοσιεύθηκε: 22 Ιουν 2016
016 Αυγ 2023 -
How do I install the chat widget in Magento?
Δημοσιεύθηκε: 22 Ιουν 2016
016 Αυγ 2023 -
How can I manage validation and decryption of S/MIME encoded emails?
Δημοσιεύθηκε: 13 Μαρ 2017
014 Μαρ 2018 -
What do I do if I need a specific feature?
Δημοσιεύθηκε: 19 Απρ 2017
01 Αυγ 2023 -
I'm having trouble with an error: "Connection timed out" whilst upgrading
Δημοσιεύθηκε: 22 Φεβ 2018
016 Αυγ 2023 -
How long are outgoing emails retained for in cloud accounts?
Δημοσιεύθηκε: 9 Μαΐ 2018
010 Φεβ 2022 -
QR Code for Mobile App
Δημοσιεύθηκε: 10 Δεκ 2018
010 Δεκ 2018 -
How can I set different styling for emails across different brands?
Δημοσιεύθηκε: 14 Φεβ 2019
014 Φεβ 2019 -
Why are some automatic Replies added as an internal Note?
Δημοσιεύθηκε: 21 Μαρ 2019
029 Αυγ 2023 -
Creating Deskpro Tickets using Google Calendar and Zapier
Δημοσιεύθηκε: 14 Οκτ 2019
029 Νοε 2022 -
Posting updates to Microsoft Teams
Δημοσιεύθηκε: 24 Νοε 2023
024 Νοε 2023 -
I'm having trouble with an error: "550 Unable to relay"
Δημοσιεύθηκε: 29 Μαΐ 2014
08 Σεπ 2023 -
I'm having trouble with text formatting
Δημοσιεύθηκε: 26 Ιουν 2014
016 Αυγ 2023 -
I'm having trouble with some tickets ending up in random departments
Δημοσιεύθηκε: 30 Ιουλ 2014
09 Ιαν 2024 -
I'm having trouble with an error: Permission denied (errno = 13) connecting to mail server on SELinux
Δημοσιεύθηκε: 14 Αυγ 2014
016 Αυγ 2023 -
How do I bill users or record time spent on support?
Δημοσιεύθηκε: 2 Σεπ 2014
016 Αυγ 2023 -
Can I use LDAP to sign in my agents?
Δημοσιεύθηκε: 9 Σεπ 2014
016 Αυγ 2023 -
How can I reply to user tickets by email?
Δημοσιεύθηκε: 10 Σεπ 2014
013 Σεπ 2023 -
Which version of Deskpro am I using?
Δημοσιεύθηκε: 27 Απρ 2023
010 Μαΐ 2023 -
Outbound IP addresses for Deskpro Cloud
Δημοσιεύθηκε: 20 Ιουν 2023
020 Ιουν 2023 -
How does user auto-response flood protection function?
Δημοσιεύθηκε: 22 Ιουν 2023
022 Ιουν 2023 -
Deskpro Performance on Low-Spec Devices
Δημοσιεύθηκε: 31 Αυγ 2023
031 Αυγ 2023 -
How do I automatically separate email that's forwarded into a single inbox?
Δημοσιεύθηκε: 13 Σεπ 2023
013 Σεπ 2023 -
How can I improve email previews for certain mobile email apps?
Δημοσιεύθηκε: 29 Αυγ 2023
029 Αυγ 2023 -
How do I filter users from an authentication source?
Δημοσιεύθηκε: 29 Αυγ 2023
029 Αυγ 2023 -
How does Deskpro determine the sender of an email?
Δημοσιεύθηκε: 30 Αυγ 2023
030 Αυγ 2023 -
I'm having trouble with the Start Chat button
Δημοσιεύθηκε: 30 Αυγ 2023
030 Αυγ 2023 -
Using the Deskpro API browser
Δημοσιεύθηκε: 13 Σεπ 2023
013 Σεπ 2023 -
Why does my helpdesk reject replies to a resolved ticket?
Δημοσιεύθηκε: 19 Σεπ 2023
019 Σεπ 2023 -
Deskpro for IT Teams
Δημοσιεύθηκε: 7 Δεκ 2018
020 Σεπ 2023 -
Setting Up an Escalation for Data Retention in Deskpro
Δημοσιεύθηκε: 26 Ιουλ 2024
026 Ιουλ 2024 -
Creating Triggers for Auto-Triaging Tickets in Deskpro based on keywords
Δημοσιεύθηκε: 26 Ιουλ 2024
026 Ιουλ 2024