Please see the below screenshots of the Admin interfaces of the different versions of Deskpro. You can use these to identify which version of Deskpro you are currently using:
If you are using a version of Deskpro older than Legacy, contact support for details on how to upgrade.
Deskpro Legacy (Version 5)
Agent Interface:
![](https://support.deskpro.com/file.php/29655489KQQNWJBWGMDRHGR0/larav5.deskpro.com_agent_Screen-Recording.png)
Admin Interface:
![](https://support-attachments.deskpro.com/26463/26462627MDJMXQCMYKDXJTQ0-image.png)
![](https://support-attachments.deskpro.com/26463/26462627MDJMXQCMYKDXJTQ0-image.png)
Deskpro Version 4
![image (20).png](https://support.deskpro.com/file.php/29838287QYXCWDMMMYXQKJP0/image-20.png)
Deskpro Version 3
![image (21).png](https://support.deskpro.com/file.php/29838286WAKNHJWBQRZNGYS0/image-21.png)
Deskpro Horizon (Version 6)
Agent Interface:
![](https://support.deskpro.com/file.php/29655514MSGTRAGZDGKCHQB0/bakerstreetenergy.deskpro.com_appScreen-Recording-1.png)
Admin Interface:
![](https://support.deskpro.com/file.php/29655515YKYXGPJTBDHYBTJ0/bakerstreetenergy.deskpro.com_appScreen-Recording-2.png)