Vue Liste Modification de statut Titre Modification de statut Commentaires Activité Changing Type for Custom Fields … Collecting Feedback 0 C Mass change ticket owner … Collecting Feedback 0 GG Force ticket matching on ref. code in subject Report 3mos Collecting Feedback 2 MT SH Action codes for time log and billing … Collecting Feedback 0 GB Round Robin Permissions … Collecting Feedback 3 CN SH SH TT Add more date variables to make it easier to create Quarterly reports … Collecting Feedback 1 PD K Viewing tickets from different brands through the same portal … Collecting Feedback 0 AS Restrict the Agent and Agent Teams that can be selected in the ticket assignment drop-down menus … Collecting Feedback 2 AS M GH Share Hidden Flags … Collecting Feedback 0 YD Insert KB article link/content into ticket if the search is used Report 5 mois Collecting Feedback 0 TB Mass Update Existing Users Language with Trigger … Collecting Feedback 0 LE Show more than 50 tickets in the ticket overview Report 5 mois Collecting Feedback 0 TB more triggers in CRM Report 5 mois Collecting Feedback 1 LE LE Preferred Organization Language … Collecting Feedback 2 LE LE LE I want to be able to customize the default Follow Up action type … Collecting Feedback 1 JM JS New line in chat text … Collecting Feedback 0 KH Simplify the values for the built-in Timezone field … Collecting Feedback 0 JO Making Agent Notes more Visible in Emails … Collecting Feedback 0 GB Allow User to see Agents Following Ticket … Collecting Feedback 0 JV Pending article notifications … Collecting Feedback 0 TB Agent Instigated Chat In Development 14 sec. Collecting Feedback 1 AJ BW Icons for brands … Collecting Feedback 0 E Option to subscribe all agents to the Knowledgebase … Collecting Feedback 0 AJ Lookup Fields and Phone Validation … Collecting Feedback 0 GB Edit Warning Box … Collecting Feedback 0 BR Username Login for Users … Collecting Feedback 2 R C B Filter Notifications … Collecting Feedback 0 PV When viewing a ticket in the user portal, add option to show all messages on one page (remove pagination) … Collecting Feedback 0 MA Better visibility of absolute dates/times for tickets on user portal … Collecting Feedback 0 MA agent assign for linked tickets created from a forward In Development 5 min. Collecting Feedback 0 HT Change default selection in chat dropdown? … Collecting Feedback 0 BG Non-agent functionality for crearting tickets from a forward … Collecting Feedback 0 aj Article agent permissions … Collecting Feedback 0 RA Ability to change the reporting widget colours Report 1 sem. Collecting Feedback 1 TB MW Multilevel Department … Collecting Feedback 0 AS Ability for customers to view ticket 'Status' in the user portal Report 1 sem. Collecting Feedback 0 MA MA Speech recognition & Deskpro... … Collecting Feedback 0 BB Article Permissions … Collecting Feedback 0 MA Overriding Chat Widget Settings using custom departments. … Collecting Feedback 0 LP Feedback Form For "Helpful" Chats … Collecting Feedback 0 L Increase Chat Permission Options … Collecting Feedback 0 L Need more ticket metadata when clicking on customer Report 9 sec. Collecting Feedback 0 MB Snippet Owner … Collecting Feedback 0 PH Any way to just disply the date/time on a comment … Collecting Feedback 0 MB Send e-mails when a community posting has x votes … Collecting Feedback 0 TB Allow the ability to attach multiple files at once … Collecting Feedback 0 MA Allow agents to add an attachment when editing an existing message/note … Collecting Feedback 0 MA Speeding up the loading of agent's interface Report 1 h. Collecting Feedback 1 LE Compulsory time logging … Collecting Feedback 1 PV M Hiding Inactive users and organizations … Collecting Feedback 1 EL Page précédente1Page 1…4Page 45Page 56Page 67Page actuelle8Page 89Page 910Page 10…24Page 24Page suivante
