I'd like to be able to restrict article access in the agent interface to agents from specific departments.
Currently agents can see all articles but we'd like to be able to compartmentalise content in a similar way to tickets.
I'd like to be able to restrict article access in the agent interface to agents from specific departments.
Currently agents can see all articles but we'd like to be able to compartmentalise content in a similar way to tickets.
Ajouter un commentaire
Veuillez vous connecter ou vous enregistrer pour soumettre un commentaire.