Using Deskpro
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I'm having trouble with outgoing email
Published: Mordad 9, 1393 AP
0Tir 9, 1402 AP -
How do I send a different auto-reply to new users?
Published: Shahrivar 18, 1393 AP
0Mordad 25, 1402 AP -
What are Deskpro security best practices?
Published: Shahrivar 17, 1393 AP
0Farvardin 28, 1397 AP -
How can I use the JIRA integration?
Published: Dey 1, 1393 AP
0Mordad 25, 1402 AP -
I'm having trouble with emails sent via eBay not linking to original tickets
Published: Dey 1, 1393 AP
0Mordad 25, 1402 AP -
Can I import the tickets and other information from my legacy helpdesk?
Published: Bahman 6, 1393 AP
0Mehr 14, 1402 AP -
How do I install the 'Resolve User Hostnames' app
Published: Bahman 10, 1393 AP
0Ordibehesht 24, 1397 AP -
I'm having trouble getting embedded videos to work correctly
Published: Bahman 20, 1393 AP
0Mordad 25, 1402 AP -
I'm having trouble dragging and dropping attachments from Outlook to Deskpro
Published: Farvardin 16, 1395 AP
0Mordad 25, 1402 AP -
How do I embed individual knowledgebase articles in an external app or site?
Published: Ordibehesht 15, 1395 AP
0Mordad 25, 1402 AP -
How do I install the chat widget in Shopify?
Published: Tir 2, 1395 AP
0Mordad 25, 1402 AP -
How do I install the chat widget in Drupal?
Published: Tir 2, 1395 AP
0Mordad 25, 1402 AP -
How do I install the chat widget in Joomla?
Published: Tir 2, 1395 AP
0Mordad 25, 1402 AP -
How do I install the chat widget in Magento?
Published: Tir 2, 1395 AP
0Mordad 25, 1402 AP -
How can I manage validation and decryption of S/MIME encoded emails?
Published: Esfand 23, 1395 AP
0Esfand 23, 1396 AP -
What do I do if I need a specific feature?
Published: Farvardin 30, 1396 AP
0Mordad 10, 1402 AP -
I'm having trouble with an error: "Connection timed out" whilst upgrading
Published: Esfand 3, 1396 AP
0Mordad 25, 1402 AP -
How long are outgoing emails retained for in cloud accounts?
Published: Ordibehesht 19, 1397 AP
0Bahman 21, 1400 AP -
How can I use Zapier with Deskpro?
Published: Khordad 15, 1397 AP
0Dey 19, 1402 AP -
QR Code for Mobile App
Published: Azar 19, 1397 AP
0Azar 19, 1397 AP -
How can I set different styling for emails across different brands?
Published: Bahman 25, 1397 AP
0Bahman 25, 1397 AP -
Why are some automatic Replies added as an internal Note?
Published: Farvardin 1, 1398 AP
0Shahrivar 7, 1402 AP -
Creating Deskpro Tickets using Google Calendar and Zapier
Published: Mehr 22, 1398 AP
0Azar 8, 1401 AP -
Posting updates to Microsoft Teams
Published: Azar 3, 1402 AP
0Azar 3, 1402 AP -
I'm having trouble with an error: "550 Unable to relay"
Published: Khordad 8, 1393 AP
0Shahrivar 17, 1402 AP -
I'm having trouble with text formatting
Published: Tir 5, 1393 AP
0Mordad 25, 1402 AP -
I'm having trouble with some tickets ending up in random departments
Published: Mordad 8, 1393 AP
0Dey 19, 1402 AP -
I'm having trouble with an error: Permission denied (errno = 13) connecting to mail server on SELinux
Published: Mordad 23, 1393 AP
0Mordad 25, 1402 AP -
How do I bill users or record time spent on support?
Published: Shahrivar 11, 1393 AP
0Mordad 25, 1402 AP -
Can I use LDAP to sign in my agents?
Published: Shahrivar 18, 1393 AP
0Mordad 25, 1402 AP -
How can I reply to user tickets by email?
Published: Shahrivar 19, 1393 AP
0Shahrivar 22, 1402 AP -
Which version of Deskpro am I using?
Published: Ordibehesht 7, 1402 AP
0Ordibehesht 20, 1402 AP -
Outbound IP addresses for Deskpro Cloud
Published: Khordad 30, 1402 AP
0Khordad 30, 1402 AP -
How does user auto-response flood protection function?
Published: Tir 1, 1402 AP
0Tir 1, 1402 AP -
Deskpro Performance on Low-Spec Devices
Published: Shahrivar 9, 1402 AP
0Shahrivar 9, 1402 AP -
How do I automatically separate email that's forwarded into a single inbox?
Published: Shahrivar 22, 1402 AP
0Shahrivar 22, 1402 AP -
How can I improve email previews for certain mobile email apps?
Published: Shahrivar 7, 1402 AP
0Shahrivar 7, 1402 AP -
How do I filter users from an authentication source?
Published: Shahrivar 7, 1402 AP
0Shahrivar 7, 1402 AP -
How does Deskpro determine the sender of an email?
Published: Shahrivar 8, 1402 AP
0Shahrivar 8, 1402 AP -
I'm having trouble with the Start Chat button
Published: Shahrivar 8, 1402 AP
0Shahrivar 8, 1402 AP -
Using the Deskpro API browser
Published: Shahrivar 22, 1402 AP
0Shahrivar 22, 1402 AP -
Why does my helpdesk reject replies to a resolved ticket?
Published: Shahrivar 28, 1402 AP
0Shahrivar 28, 1402 AP -
Deskpro for IT Teams
Published: Azar 16, 1397 AP
0Shahrivar 29, 1402 AP