Skip to main content

Link knowledge base articles into ticket - Feature Request - Deskpro Support

Ability to  link knowledge base (KB) articles into a ticket. Just like the sub menu in Actions of ticket: Link to KB Articles, for example.

This feature would be useful to know the following:
- the use of KB articles in the ticketing process.
- top KB articles used in ticket
- etc

اضافه کردن نظر

Please log in or register to submit a comment.

Need a password reminder?

فایل پیوست