Using Deskpro
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I'm having trouble with outgoing email
Publicado: 31 jul 2014
030 jun 2023 -
How do I send a different auto-reply to new users?
Publicado: 9 sept 2014
016 ago 2023 -
What are Deskpro security best practices?
Publicado: 8 sept 2014
017 abr 2018 -
How can I use the JIRA integration?
Publicado: 22 dic 2014
016 ago 2023 -
I'm having trouble with emails sent via eBay not linking to original tickets
Publicado: 22 dic 2014
016 ago 2023 -
Can I import the tickets and other information from my legacy helpdesk?
Publicado: 26 ene 2015
06 oct 2023 -
How do I install the 'Resolve User Hostnames' app
Publicado: 30 ene 2015
014 may 2018 -
I'm having trouble getting embedded videos to work correctly
Publicado: 9 feb 2015
016 ago 2023 -
I'm having trouble dragging and dropping attachments from Outlook to Deskpro
Publicado: 4 abr 2016
016 ago 2023 -
How do I embed individual knowledgebase articles in an external app or site?
Publicado: 4 may 2016
016 ago 2023 -
How do I install the chat widget in Shopify?
Publicado: 22 jun 2016
016 ago 2023 -
How do I install the chat widget in Drupal?
Publicado: 22 jun 2016
016 ago 2023 -
How do I install the chat widget in Joomla?
Publicado: 22 jun 2016
016 ago 2023 -
How do I install the chat widget in Magento?
Publicado: 22 jun 2016
016 ago 2023 -
How can I manage validation and decryption of S/MIME encoded emails?
Publicado: 13 mar 2017
014 mar 2018 -
What do I do if I need a specific feature?
Publicado: 19 abr 2017
01 ago 2023 -
I'm having trouble with an error: "Connection timed out" whilst upgrading
Publicado: 22 feb 2018
016 ago 2023 -
How long are outgoing emails retained for in cloud accounts?
Publicado: 9 may 2018
010 feb 2022 -
How can I use Zapier with Deskpro?
Publicado: 5 jun 2018
09 ene 2024 -
QR Code for Mobile App
Publicado: 10 dic 2018
010 dic 2018 -
How can I set different styling for emails across different brands?
Publicado: 14 feb 2019
014 feb 2019 -
Why are some automatic Replies added as an internal Note?
Publicado: 21 mar 2019
029 ago 2023 -
Creating Deskpro Tickets using Google Calendar and Zapier
Publicado: 14 oct 2019
029 nov 2022 -
Posting updates to Microsoft Teams
Publicado: 24 nov 2023
024 nov 2023 -
I'm having trouble with an error: "550 Unable to relay"
Publicado: 29 may 2014
08 sept 2023 -
I'm having trouble with text formatting
Publicado: 26 jun 2014
016 ago 2023 -
I'm having trouble with some tickets ending up in random departments
Publicado: 30 jul 2014
09 ene 2024 -
I'm having trouble with an error: Permission denied (errno = 13) connecting to mail server on SELinux
Publicado: 14 ago 2014
016 ago 2023 -
How do I bill users or record time spent on support?
Publicado: 2 sept 2014
016 ago 2023 -
Can I use LDAP to sign in my agents?
Publicado: 9 sept 2014
016 ago 2023 -
How can I reply to user tickets by email?
Publicado: 10 sept 2014
013 sept 2023 -
Which version of Deskpro am I using?
Publicado: 27 abr 2023
010 may 2023 -
Outbound IP addresses for Deskpro Cloud
Publicado: 20 jun 2023
020 jun 2023 -
How does user auto-response flood protection function?
Publicado: 22 jun 2023
022 jun 2023 -
Deskpro Performance on Low-Spec Devices
Publicado: 31 ago 2023
031 ago 2023 -
How do I automatically separate email that's forwarded into a single inbox?
Publicado: 13 sept 2023
013 sept 2023 -
How can I improve email previews for certain mobile email apps?
Publicado: 29 ago 2023
029 ago 2023 -
How do I filter users from an authentication source?
Publicado: 29 ago 2023
029 ago 2023 -
How does Deskpro determine the sender of an email?
Publicado: 30 ago 2023
030 ago 2023 -
I'm having trouble with the Start Chat button
Publicado: 30 ago 2023
030 ago 2023 -
Using the Deskpro API browser
Publicado: 13 sept 2023
013 sept 2023 -
Why does my helpdesk reject replies to a resolved ticket?
Publicado: 19 sept 2023
019 sept 2023 -
Deskpro for IT Teams
Publicado: 7 dic 2018
020 sept 2023