Pantalla principal
Últimos cambios de estado
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Planning Under ReviewTicket User / CC Fields for User with Multiple E-Mails Issue
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Planning Under ReviewOption to Show Organisation Contact Details on Person Screen
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Planning Under ReviewSee Urgency of ticket when set to Awaiting User and Resolved
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Planning Under ReviewErrors with certain special characters such as (ç)
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… Collecting FeedbackFeature to see when an agent is looking at a ticket and if you opened that ticket, all the agents can see who else has it open
Admin Guide
Welcome to the Deskpro Admin Guide which details installing, configuring and managing a Deskpro helpdesk as an Admin.
View GuideAgent Guide
Welcome to the Deskpro Agent Guide which provides an overview of how to use Deskpro as an Agent.
View GuideOn-Premise Controller
Welcome to the Deskpro On-Premise Controller (OPC) guide, which details installing, maintaining and monitoring Deskpro On-Premise as a Systems Administrator
View GuideReports Guide
This guide offers an introduction to viewing data about your helpdesk usage in the Reports feature.
View Guide