Deskpro Support

Contáctanos

Restrict agent permissions to Knowledgebase (KB) - Comentarios / Feature Request - Deskpro Support

New Feature Request

36

Restrict agent permissions to Knowledgebase (KB) Collecting Feedback

James Warner

We would love the ability to restrict agent side permissions for KB articles (ie: some agents cannot see/access some articles)

Comentario (1)

Matt Rowell

4 years ago

Yes, we need this as well as some of the KB articles we would publish include information that is not privy to all agents.

Nuevo comentario

Por favor, ingresa o regístrate para enviar un comentario.

New Feature Request

Autor: James Warner
Last update: 13 oct 2020
Category: Publish