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Restrict agent permissions to Knowledgebase (KB) - Comentarios / Feature Request - Deskpro Support

New Feature Request

36

Restrict agent permissions to Knowledgebase (KB) Collecting Feedback

James Warner

We would love the ability to restrict agent side permissions for KB articles (ie: some agents cannot see/access some articles)

Comentario (1)

Matthew Rowell

3 years ago

Yes, we need this as well as some of the KB articles we would publish include information that is not privy to all agents.

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New Feature Request

Autor: James Warner
Creation date: 25 feb 2014
Last update: 13 oct 2020
Publish date: 25 feb 2014
Category: Publish