Comentarios - Deskpro Support

Me gusta	Título	Estado	Comentarios
4	Improve Ticket Summary Tab Usability	Collecting Feedback	0
0	Rotating 24-hour Agent Shifts	Collecting Feedback	0
1	Adobe Integration	Report	0
3	Intelligent ticket assignment	Report	0
1	Be able to mark an email as important	Report	0
0	Brand Information for Snippets	Report	0
1	Merge billing items when merging people or companies	Report	0
2	avoid excessive registered users in CRM	Report	0
2	To allow mention of agent teams in notes section	Report	0
1	Display file name in history for 'file' field type	Report	0
0	Display file name in history for 'file' field type	Report	0
1	Copy a Approval	Report	0
0	Help Center Design - Ability to Expand "Welcome Message" Text Box (for editing)	Report	0
0	Default department per usergroup	Report	0
2	Copy a Macro and Triggers	Collecting Feedback	1
2	Help Center: publish calendar with events	Report	0
1	Datepicker	Report	0
1	Publish guide on search results	Report	0
1	Change order of search result tabs	Report	0
1	Form condition for fields based on user group	Report	0
1	Add 'Review date' option for Guide	Report	0
0	Option to auto-expand table in report so it always shows all all values	Report	0
0	Sort field values in Reports according to a) order set for the field b) highest number	Report	0
0	Allow agent (not-admin) to manage values (options) of specific field	Report	1
0	Add option to "Ticket Changed Trigger" (at department level) to remove all existing SLAs assigned from previous department.	Report	0
0	Trigger Suggestions	Report	0
2	Agent Messages Text Entry	Report	0
3	Displaying names on agent notes	Report	0
1	View Department	Report	0
3	Customer Admin Roles	Report	0
1	Agent login logs - API support	Report	0
1	Give agent permission to edit values of a specific field	Report	1
1	Add 'send (agent) email' action to macro functionality	Report	0
1	Create multiple tickets from 1 user ticket submission	Report	0
1	Mass update Team of ticket via Admin area	Report	0
0	Searching/filtering for chats that are not live	Report	0
0	Lists for chats that are not live	Report	0
7	UNDO....on sending message to customer	Report	0
0	Send a link to the ticket for the user to view via SMS	Collecting Feedback	0
0	Voice Broadcasting Request	Report	0
0	Approval for Helpdesk Articles	Report	0
0	Article/News/Community comment to email	Report	0
4	Option to delete a user without deleting their tickets	Report	0
1	Add label while creating ticket as agent	Report	0
0	Separation line - font task bar	Report	0
3	[UX suggestion] Change label 'Add' to 'Add label'	Report	0
1	Add interface to mange Problems, just like you can manage Snippets	Report	0
1	Hide messages	Report	0
1	Duplicate Detection	Collecting Feedback	0
0	populate organisation field when an agent creates a ticket	Report	0

Me gusta

Título

Estado

Comentarios

Actividad

4

Improve Ticket Summary Tab Usability

Collecting Feedback

0