Comentarios - Deskpro Support

Me gusta	Título	Estado	Comentarios
4	Improve Ticket Summary Tab Usability	Collecting Feedback	0
0	Rotating 24-hour Agent Shifts	Collecting Feedback	0
2	Copy a Macro and Triggers	Collecting Feedback	1
0	Send a link to the ticket for the user to view via SMS	Collecting Feedback	0
1	Duplicate Detection	Collecting Feedback	0
1	Voice - Add Conference Call feature	Collecting Feedback	0
7	Form builder for time log and billing	Collecting Feedback	0
0	Summary count when grouped by	Collecting Feedback	1
1	Default Option: Forward as a New Ticket	Collecting Feedback	0
1	SLA failed not clear enough	Collecting Feedback	0
0	Allow Users to view Problems	Collecting Feedback	0
0	Azure AD B2C	Collecting Feedback	0
0	Auto remove user from ticket by user reply/response mails	Collecting Feedback	0
4	Ability to re-order lists	Collecting Feedback	1
1	Option to add agent validation to fields for statuses other than resolved	Collecting Feedback	0
0	Subscribe a batch of users to new/modified knowledgebase articles	Collecting Feedback	0
1	Define default status for publish	Collecting Feedback	0
0	Display deleted tickets in addition to Open and Resolved	Collecting Feedback	0
1	Feature to redirect email	Collecting Feedback	0
2	Filter articles via brand with the api	Collecting Feedback	0
1	Adding support for O365 Protected messages	Collecting Feedback	0
2	We would like user groups split by brand	Collecting Feedback	0
1	Add Guide pages to multiple Guides	Collecting Feedback	0
0	Task should only be allowed to close if the Minimum Number of Characters are entered on it	Collecting Feedback	0
1	How to add 'Resolve ticket' buttons at the ticket list of clients' web-view?	Collecting Feedback	0
2	Improve trigger options for tasks	Collecting Feedback	0
6	Print/PDF reports	Collecting Feedback	0
3	SLA is completed only when the second agent response when an agent creates a ticket	Collecting Feedback	0
5	Custom ring voice	Collecting Feedback	0
6	Notifications for blocked attachments	Collecting Feedback	0
2	Language of messenger widget embedded on a different site changing according to language of website	Collecting Feedback	0
74	Merge multiple tickets into one	Collecting Feedback	3
5	Additional total times in DPQL	Collecting Feedback	0
3	Sending messages to ccs without sending to the ticket owner	Collecting Feedback	0
5	Email confirmation receipt	Collecting Feedback	1
0	Creating a trigger to later the way users receive agent reply triggers	Collecting Feedback	0
0	Action Code to add CCs to a ticket	Collecting Feedback	0
2	Reports custom data parent value	Collecting Feedback	0
0	Add Notification	Collecting Feedback	0
3	Changing timeframes on the Group By Selection	Collecting Feedback	0
1	Organization Managers should not be cc'd on their own tickets	Collecting Feedback	0
0	Separate the owned and team agent permissions	Collecting Feedback	0
0	Allow a user to be created within Deskpro without the need for an email address.	Collecting Feedback	0
6	Multiple questions in the satisfaction survey	Collecting Feedback	1
5	Voice - Tiered Queues/Overflow	Collecting Feedback	0
3	Ability in triggers to select parent value	Collecting Feedback	0
6	Scheduled tickets/tasks	Collecting Feedback	1
2	Auto-correct and auto-capitalise words in the reply box	Collecting Feedback	0
3	Create report that is able to link articles to brands	Collecting Feedback	0
7	Forward an email into an existing ticket	Collecting Feedback	0

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Actividad

4

Improve Ticket Summary Tab Usability

Collecting Feedback

0