Changing timeframes on the Group By Selection - Community / Feature Request - Deskpro Support

Changing timeframes on the Group By Selection Collecting Feedback

Christine Loh

On the agent interface, it would be great to have more varied time intervals for the ‘grouped by Waiting Time’ option. For example, viewing it by < 12 hours instead of the < 5 mins, 5 – 15 min etc.

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New Feature Request

Author: Christine Loh
Last update: Oct 20, 2023

Changing timeframes on the Group By Selection - Community / Feature Request - Deskpro Support

Changing timeframes on the Group By Selection Collecting Feedback

Add a comment

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