Deskpro Support

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Product

Approvals

Emily Booth

Feedback area changing to Community

Automatically create tasks with relative due dates

Addition of TLS 1.1 and 1.2 support for email connections

CC'd users are now listed in each email message

Ιουν 27 2019

Forward and create new linked ticket

Ιουν 27 2019

Improved Agent Permissions delineate access to Notes and Messages

Ιουν 27 2019

Set an automatic review/expiry date for article content

Custom Fields for Downloads

Office365 simple email adaptor over EWS

Re-Open Tickets Time Limit

Emily Booth

Sub-Statuses

Christopher Nadeau

Pending Status

Emily Booth

Custom Fields for Knowledgebase Article

Emily Booth

Chat Queues

Grace Howlett

Add Brands to Feedback

Emily Booth

Language sync

Emily Booth

Brand Slugs

Emily Booth