Listenansicht Statusänderung Titel Statusänderung Kommentare Aktivität The ability to duplicate department settings/permissions etc … Collecting Feedback 0 CG Time based triggers for recurring actions … Report 0 MW Triggers for persons and organisation … Report 0 MW Ability to save filters for Persons/Organisations … Report 0 MW Title Field (Mr., Mrs., etc) Customization … Report 0 MM Bulk Delete Agents … Collecting Feedback 0 SM Dynamic dropdown custom ticket fields … Collecting Feedback 1 AS IP The ability to have a second ordering feature … Collecting Feedback 0 CC Image auto-resizing and lightbox functionality when creating Publish content … Collecting Feedback 3 JG BR BR BR BR Different feedback forms for tickets from different departments … Collecting Feedback 0 m Hyperlinks in "busy" message in chat … Collecting Feedback 0 CD The ability to set admins for specific brands … Collecting Feedback 0 MA Let agents include tasks and comments when printing tickets … Report 0 CM Most used contacts option … Collecting Feedback 0 M Warning / notification to reassign tickets before deleting user … Collecting Feedback 0 MM The ability to 'enable subject matching' on specified domains only In Development 3Tg Collecting Feedback 0 Notifications for attachments removed from emails due to file size … Collecting Feedback 0 SB Limit total number of tickets assigned to an agent … Collecting Feedback 0 t Prevent users from resolving tickets … Collecting Feedback 0 Add an expiry date for Customer Satisfaction Survey … Collecting Feedback 0 DC Search by attachment name … Collecting Feedback 1 M M How to make Message and Subject field not required … Collecting Feedback 3 JM JM MR RB WHMCS App … Collecting Feedback 0 AA LF Copy of email via trigger should be included in the relevant ticket … Collecting Feedback 0 SH Change search defaults … Collecting Feedback 0 AJ recall message … Collecting Feedback 0 aj Have a setting to make it so agents must provide a label for tickets … Collecting Feedback 0 M JO (Add option to) Display "Last updated" instead of "Created" date for KB articles … Report 0 K Integrating Deskpro with Google Cloud Search … Collecting Feedback 0 Custom fields for Guides … Collecting Feedback 0 TH Ability to limit the number of active sessions for users … Collecting Feedback 0 m Have the ability to pre-select and hide parent departments so only child departments are visible on ticket submission form … Collecting Feedback 0 SB Attaching multiple files to a ticket using the attach button, not the drag and drop method … Collecting Feedback 0 M Reporting on articles with searchwords … Collecting Feedback 0 FI Ability to update a ticket based off it's linked ticket … Collecting Feedback 0 AW Sync Deskpro contacts to Outlook … In Development 1 C C A permission that allows agents to only see certain CRM usergroups … Collecting Feedback 1 J PB Allow agents to choose Microphone and Speakers used by Voice … Collecting Feedback 0 Add predefined articles to chat widget … Collecting Feedback 0 AO Allow admin to set agents offline for chat and voice … Collecting Feedback 0 The ability to pick what Elasticsearch searches (eg. only tickets/articles/community etcc) … Collecting Feedback 0 M Custom Fields for Agent Profile … Collecting Feedback 2 SK TH JS Community Topic Filter view - want to see 'All' … Collecting Feedback 0 MA Make Deskpro recognise the organisation when it has been cc'd on an email … Collecting Feedback 0 M Character validation on the account registration form … Collecting Feedback 0 DH Mark agent as absent / enter substitution for agent … Report 2 TB JS PH Customise time options for follow ups … Collecting Feedback 0 ME Improve error messages when failing to view attachments … Collecting Feedback 0 C The ability to see sites a user was on before they start a chat In Development 1Min Collecting Feedback 0 SB Delete a field option without removing it from existing tickets … Collecting Feedback 0 SH Letzte Seite1Seite 12Seite 23Seite 34Seite 45Aktuelle Seite6Seite 67Seite 78Seite 8…24Seite 24Nächste Seite
