Listenansicht Statusänderung Titel Statusänderung Kommentare Aktivität Duplicate ticket … Report 1 A AR Adobe Integration … Report 0 KB Intelligent ticket assignment … Report 0 KG Be able to mark an email as important … Report 0 JM AM Brand Information for Snippets … Report 0 JM Merge billing items when merging people or companies … Report 0 LE avoid excessive registered users in CRM … Report 0 LE To allow mention of agent teams in notes section … Report 0 Display file name in history for 'file' field type … Report 0 K Display file name in history for 'file' field type … Report 0 K Copy a Approval … Report 0 JM Help Center Design - Ability to Expand "Welcome Message" Text Box (for editing) … Report 0 AE Default department per usergroup … Report 0 K Copy a Macro and Triggers … Collecting Feedback 1 JM Help Center: publish calendar with events … Report 0 K Datepicker … Report 0 SA Publish guide on search results … Report 0 BR Change order of search result tabs … Report 0 BR CA Form condition for fields based on user group … Report 0 K Add 'Review date' option for Guide … Report 0 K L Option to auto-expand table in report so it always shows all all values … Report 0 K Sort field values in Reports according to a) order set for the field b) highest number … Report 0 K Allow agent (not-admin) to manage values (options) of specific field … Report 1 K K Add option to "Ticket Changed Trigger" (at department level) to remove all existing SLAs assigned from previous department. … Report 0 RL Trigger Suggestions … Report 0 JM Agent Messages Text Entry … Report 0 s Displaying names on agent notes … Report 0 DP View Department … Report 0 JM Customer Admin Roles … Report 0 JM Agent login logs - API support … Report 0 IS Give agent permission to edit values of a specific field … Report 1 K JM Add 'send (agent) email' action to macro functionality … Report 0 K Create multiple tickets from 1 user ticket submission … Report 0 KG Mass update Team of ticket via Admin area … Report 0 K Searching/filtering for chats that are not live … Report 0 CC Lists for chats that are not live … Report 0 CC UNDO....on sending message to customer … Report 0 MA Voice Broadcasting Request … Report 0 G Approval for Helpdesk Articles … Report 0 LW Article/News/Community comment to email … Report 0 MA Option to delete a user without deleting their tickets … Report 0 MA Add label while creating ticket as agent … Report 0 J Separation line - font task bar … Report 0 SM [UX suggestion] Change label 'Add' to 'Add label' … Report 0 K Add interface to mange Problems, just like you can manage Snippets … Report 0 K Hide messages … Report 0 AR populate organisation field when an agent creates a ticket … Report 0 LE Add option to set default sorting for queus … Report 0 K Locked by Agent Preview … Report 0 AK News comment's access via API … Report 0 Letzte Seite1Aktuelle Seite2Seite 23Seite 34Seite 45Seite 56Seite 67Seite 7…24Seite 24Nächste Seite
