Community
Feature Request (1251)
Alle Feature Requests ansehenNeueste Aktivität
-
We would like the ability to transfer calls to external numbers (numbers that ar...
6T -
It will be great if in the Ticket Update Trigger there is an added criteria 'SLA...
8T -
This would be an ideal feature for many of us as explained by Tom.
-
Currently it isn't possible to report based on usergroups. It would be helpful ...
1M
Bug Report (119)
Alle Bug Reports ansehenNeueste Aktivität
-
when merging company records (eg for a duplicate company name), Tickets are merg...
6M -
Hi Michael - V2 is the officially supported version. My apologies for the confus...
-
Hi Marion, sorry to hear the feedback here. Can you give us any more specific ex...
-
Wow thought it was normal cause of Chrome memory hog but glad to see we are not ...
Suggestion (133)
Alle Suggestions ansehenNeueste Aktivität
-
Multi-language is currently not supported in the mobile apps. This would obviou...
1M -
If you pull a very basic report exporting data on tickets with custom fields, e....
1M -
We'd like to integrate Calendly events & notifications with Deskpro help desk ti...
1M -
Ability to add a value to, or remove a value from, a category-like field We have...
1M
DPQL Reports (9)
Alle DPQL Reportss ansehenNeueste Aktivität
-
We can run the report below to find the percentage of tasks that we are completi...
1J -
This report gives us a count of positive, negative and neutral satisfaction rati...
2J -
This query generates a list of users who have a value for a custom field which i...
2J -
Unresolved ticket broken down by organizations: SELECT tickets.id, tickets.date...
2J