Default department per usergroup - Community / Feature Request - Deskpro Support

Default department per usergroup Report

Koen Glotzbach

We have set up departments, each with their own set of custom fields. We have also set up one usergroup for a specific type of client. We would like to be able to set one of our departments as the default for that usergroup, because this type of user is reaching out to that specific department in 95% of the cases.

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New Feature Request

Autor: Koen Glotzbach
Creation date: 22.02.2024
Last update: 23.04.2024
Publish date: 22.02.2024
Category: Help Center