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Gefällt mir
Titel/Autor
Status
Kommentare
Aktivität
32
Store customized Twig templates in filesystem for versioning
Timo Heil
29.10.2014
Collecting Feedback
0
34
Mention creation of linked tickets as notes
Christian Mattart
27.10.2014
Collecting Feedback
0
34
Trigger rule by number of replies on a ticket
Lukasz Rzanek
08.10.2014
Collecting Feedback
0
38
Tree view for linked tickets
Geoffrey Nimal
08.10.2014
Collecting Feedback
0
31
Simplify task of creating a ticket from agent interface
Christian Mattart
02.10.2014
Collecting Feedback
0
44
Add Separate Notification for Mentions in Tickets
Kris van der Starren
21.09.2014
Collecting Feedback
1
40
Ability to "Notify All Agents" in Triggers
Kris van der Starren
18.09.2014
Collecting Feedback
0
44
Move Messages to Other Tickets
Kris van der Starren
15.09.2014
Collecting Feedback
0
49
Bugzilla Integration
Roshan
09.09.2014
Under Review
0
107
Integration with TFS online
Marcin
14.08.2014
Under Review
4
49
Reports - Easy search of labels by date range, organisation etc.
Will
14.08.2014
Collecting Feedback
0
44
Add Priority to Android App
Kris van der Starren
14.08.2014
Collecting Feedback
0
47
Secure emails & Customer communications
Will
14.08.2014
Collecting Feedback
1
61
Add CMDB functionality
Justus
08.08.2014
Collecting Feedback
0
37
Ability to Show a live updating report for all agents
Roland Nowak
26.07.2014
Collecting Feedback
1
32
Properties in agent interface doesn't wrap text
Amanda
16.07.2014
Collecting Feedback
0
59
Download all attachments at once
Sandra
15.07.2014
Collecting Feedback
6
34
Windows 8.1 Notification
Mark van Ree
15.07.2014
Collecting Feedback
0
36
Billing in New Ticket Window
Mark van Ree
15.07.2014
Collecting Feedback
0
45
Forward a ticket via macro
Alex
14.07.2014
Collecting Feedback
1
39
Customize update chat message for agents
Christian Mattart
11.07.2014
Collecting Feedback
0
33
Public tasks should be visible only in the ticket scope
Christian Mattart
09.07.2014
Collecting Feedback
0
31
Linking to ticket without whole view state
Kris van der Starren
02.07.2014
Collecting Feedback
0
42
Enable Escalation Trigger for Main Ticket Owner Only
Guy Meiri
27.06.2014
Collecting Feedback
0
46
Making teams dependant of departments
Ronnie Jorgensen
19.06.2014
Collecting Feedback
0
41
Links in custom ticket fields
Amanda
11.06.2014
Collecting Feedback
0
49
Replace the main user by the first person in CC
Geraldine Menard
28.05.2014
Collecting Feedback
0
47
Insert KB article into Chat
Lu Parente
21.05.2014
Planning
0
76
Mentioning a ticket
Geraldine Menard
15.05.2014
Collecting Feedback
3
35
New Article Notification
Lu Parente
23.04.2014
Collecting Feedback
1
41
More powerful "convert ticket to knowledgebase (kb) article"
Jorge Fdez
10.04.2014
Collecting Feedback
0
31
offers kb & tickets to agent when opening a ticket (from agent interface)
Jorge Fdez
10.04.2014
Collecting Feedback
0
28
Keyboard navigation for drop-down fields
Joe Davis
04.04.2014
Collecting Feedback
0
32
Sending history in customer reminders
Alexandru Filipov
20.03.2014
Collecting Feedback
0
38
Better management of organizations and users
Ronnie Jorgensen
18.03.2014
Collecting Feedback
1
40
Ticket Layout Editor for Billing
Mark Lange
17.03.2014
Collecting Feedback
0
59
Enable browser spell check in tinyMCE editor
Guy Meiri
06.03.2014
Collecting Feedback
1
28
Request to have ticket filters similar to email triggers
Clint Broadhead
27.02.2014
Collecting Feedback
1
36
Restrict agent permissions to Knowledgebase (KB)
James Warner
25.02.2014
Collecting Feedback
1
35
Sort order and first and last buttons
Keith DeWald
11.02.2014
Collecting Feedback
0
54
Manager Approval Process
Lenny LaRose
04.02.2014
Collecting Feedback
1
30
Ability to disable or turn off the "Upload a File" feature in chat
Daniel Nguyen
04.02.2014
Under Review
0
30
Customer Feedback preselected options
Becki Burrows
04.02.2014
Collecting Feedback
0
25
Add "Unassigned" to "Set Agent" within Macros
Clint Broadhead
24.01.2014
Collecting Feedback
1
37
Preview feature to create custom email replies
Jason Voice
23.01.2014
Collecting Feedback
1
28
Include user message in SLA alert email
Tommy Jackson
22.01.2014
Collecting Feedback
0
48
Filters - On Hold
Sally Vaughan
22.01.2014
Collecting Feedback
0
36
Update ticket via email using action codes
Clint Broadhead
15.01.2014
Collecting Feedback
2
34
Adding CCs to tickets when creating them using the API
Alexandru Filipov
14.01.2014
Collecting Feedback
0
30
Changing the Download URL occasionally generates incorrect file size
Joe Davis
08.01.2014
Collecting Feedback
0