Trigger rule by number of replies on a ticket - Community / Feature Request - Deskpro Support

Trigger rule by number of replies on a ticket Collecting Feedback

Lukasz Rzanek

I would like to be able to trigger an action when the number of replies exceeds certain number of replies. It's maybe not that interesting for the agent itself, but for a manager it might be in case that there is a huge number of replies without actually getting the ticket to be closed.

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New Feature Request

Autor: Lukasz Rzanek
Creation date: 08.10.2014
Last update: 02.08.2017
Publish date: 08.10.2014
Category: Automations

Trigger rule by number of replies on a ticket - Community / Feature Request - Deskpro Support

Trigger rule by number of replies on a ticket Collecting Feedback

Fügen Sie einen Kommentar hinzu

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