New Article Notification - Community / Feature Request - Deskpro Support

New Article Notification Collecting Feedback

Lu Parente

Can you please add a notification option for when a new KB article is created. This would be a very valuable notification from both an administrative and agent perspective. Thank you, Lu.

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Lu Parente

vor 10 Jahren

To further add, I would like to request the same type of notification for when a new announcement is posted in the News section. We are looking forward to being able to use this for internal posts which will not be publicly visible. Thank you, Lu.

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New Feature Request

Autor: Lu Parente
Creation date: 23.04.2014
Last update: 17.11.2023
Publish date: 23.04.2014
Category: Publish

New Article Notification - Community / Feature Request - Deskpro Support

New Article Notification Collecting Feedback

Kommentar (1)

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