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Suggestion DPQL Reports Bug Report Design Feedback
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Suggestion DPQL Reports Bug Report Design Feedback
Community
Community
Indsend Feature Request
Suggestion DPQL Reports Bug Report Design Feedback
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Titel
Status
Kommentarer
Aktivitet
0
Specific sender set as always agent note
Report
0
0
Merge Multiple Tickets at once
Report
0
0
Custom Field Data Import
Report
0
0
I want to specify the items to be output in the CSV output of tickets.
Report
0
6
Form builder for time log and billing
Collecting Feedback
0
0
Make guides templated
Report
0
0
add a new API call for 'date_last_modified'
Report
0
0
Filtering on Categories in the Community
Report
0
0
Summary count when grouped by
Report
0
1
Inserting pictures into a community comment
Report
0
0
Filtering option on Custom Fileds in Community topics
Report
0
1
Disable new ticket creation on specific email account/s allowing replies for active tickets
Report
0
0
Integration to project management system Clickup
Report
0
0
Agent option to enable reply formatting by default
Report
0
0
SLA failed not clear enough
Collecting Feedback
0
0
Allow Users to view Problems
Collecting Feedback
0
0
Azure AD B2C
Collecting Feedback
0
0
Ability to change star to none
Collecting Feedback
0
2
Ability to minimise collapse the reply box
Collecting Feedback
0
0
Auto remove user from ticket by user reply/response mails
Collecting Feedback
0
1
Ability to "HIDE" disabled users, organizations, etc. in Tickets
Report
0
2
Ability to re-order lists
Collecting Feedback
0
0
Feedback post v5 to v6 upgrade
Report
0
0
Notification about updated KB articles
Report
0
0
Adding text beneath the Signature box
Collecting Feedback
0
1
Option to add agent validation to fields for statuses other than resolved
Collecting Feedback
0
0
Subscribe a batch of users to new/modified knowledgebase articles
Collecting Feedback
0
1
Define default status for publish
Collecting Feedback
0
0
Display deleted tickets in addition to Open and Resolved
Collecting Feedback
0
1
Feature to redirect email
Collecting Feedback
0
0
Option to change sorting order of ticket content
Under Review
1
9
DQPL: Total ticket open time - Work hours only
Report
0
2
Filter articles via brand with the api
Collecting Feedback
0
0
Adding support for O365 Protected messages
Collecting Feedback
0
1
We would like user groups split by brand
Collecting Feedback
0
1
Add Guide pages to multiple Guides
Collecting Feedback
0
0
Task should only be allowed to close if the Minimum Number of Characters are entered on it
Collecting Feedback
0
1
How to add 'Resolve ticket' buttons at the ticket list of clients' web-view?
Collecting Feedback
0
2
Add notes to locked tickets
Collecting Feedback
0
2
Improve trigger options for tasks
Collecting Feedback
0
6
Print/PDF reports
Collecting Feedback
0
3
SLA is completed only when the second agent response when an agent creates a ticket
Collecting Feedback
0
3
Custom ring voice
Collecting Feedback
0
5
Notifications for blocked attachments
Collecting Feedback
0
2
Language of messenger widget embedded on a different site changing according to language of website
Collecting Feedback
0
3
Additional total times in DPQL
Collecting Feedback
0
3
Sending messages to ccs without sending to the ticket owner
Collecting Feedback
0
0
Creating a trigger to later the way users receive agent reply triggers
Collecting Feedback
0
0
Action Code to add CCs to a ticket
Collecting Feedback
0
2
Reports custom data parent value
Collecting Feedback
0