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帮助中心
知识库
Using Deskpro
Using Deskpro
Admin
(171)
How do I customize the text that appears on my Help Center?
How can I receive text alerts with ticket information?
How do I restrict access to parts of my Help Center?
How do I change the logo on the agent login screen?
How do I assign out-of-hours tickets to a particular team?
查看 Admin 中的所有文章
Agent
(48)
I'm not receiving notifications when I create a ticket
Changing the order of messages on a ticket
Getting to Know your Deskpro Workspace
Why is part of the Agent Interface out of view?
Who can see My Stars?
查看 Agent 中的所有文章
Sysadmin
(8)
How do I manually run the email processing command ?
"401 SOAP client returned status of 401" error
Moving Deskpro from one server to another
Download errors when running from behind a proxy: internal hostname is being used
Can I import data from other systems or helpdesks?
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End-Users
(2)
How can Users View and Manage Tickets on the Help Center?
How do I set up User Two Factor Authentication (2FA) on Deskpro
查看 End-Users 中的所有文章
How to Add a Maintenance Banner to Your Home Page
Kim
2024年9月2日
How to Embed a Ticket Form on Your Website
Eloise Rea
2024年9月2日
Customizing Your Help Center: Changing Navigation Button Icons
Kim
2024年9月6日
How to Mark an Email as High Importance in Deskpro
Kim
2024年9月18日
Use advanced formatting
Kim
2024年12月3日
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