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Suggestion DPQL Reports Bug Report
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Suggestion DPQL Reports Bug Report
Community
Community
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Suggestion DPQL Reports Bug Report
Likes
Title / Author
Status
Comments
Activity
1
Add notes to locked tickets
Michael Cohen
16 mai 2022
Collecting Feedback
0
1
Improve trigger options for tasks
Vince Ragozzino
21 apr. 2022
Collecting Feedback
0
2
Print/PDF reports
Peter Tse
20 apr. 2022
Collecting Feedback
0
2
SLA is completed only when the second agent response when an agent creates a ticket
Christine Loh
20 apr. 2022
Collecting Feedback
0
2
Custom ring voice
Zachery Woods
12 apr. 2022
Collecting Feedback
0
1
Notifications for blocked attachments
Jeroen van der Steen
12 apr. 2022
Collecting Feedback
0
1
Language of messenger widget embedded on a different site changing according to language of website
Filter TB
7 apr. 2022
Collecting Feedback
0
1
Additional total times in DPQL
Joshua Thompson
5 apr. 2022
Collecting Feedback
0
1
Sending messages to ccs without sending to the ticket owner
Kieron Hill
5 apr. 2022
Collecting Feedback
0
1
Reports custom data parent value
Christine Loh
17 mar. 2022
Collecting Feedback
0
1
Changing timeframes on the Group By Selection
Christine Loh
11 mar. 2022
Collecting Feedback
0
1
Multiple questions in the satisfaction survey
Matthew Wray
28 feb. 2022
Collecting Feedback
0
1
Voice - Tiered Queues/Overflow
Zachery Woods
25 feb. 2022
Collecting Feedback
0
1
Ability in triggers to select parent value
Amabel Watkins
23 feb. 2022
Collecting Feedback
0
2
Scheduled tickets/tasks
Dennis Joy
7 feb. 2022
Report
0
1
Auto-correct and auto-capitalise words in the reply box
OJ Olegario
3 feb. 2022
Collecting Feedback
0
1
Create report that is able to link articles to brands
Lore Durieu
1 feb. 2022
Collecting Feedback
0
2
Forward an email into an existing ticket
Matthew Wray
31 ian. 2022
Collecting Feedback
0
1
Link to Support page on the Agent Interface more accessible
Marion Abramo
27 ian. 2022
Collecting Feedback
0
1
Alerts for incoming email processing errors
Matthew Wray
27 ian. 2022
Collecting Feedback
0
1
Custom Messenger buttons
Jared
23 dec. 2021
Collecting Feedback
0
1
Process agent email replies to notes as notes, and emails to replies as replies.
Alex Tumanov
15 dec. 2021
Report
0
1
Include Approval information in PDF Export of ticket
Matthew Wray
10 dec. 2021
Collecting Feedback
0
9
Improve colors options for stacked bar graphs
Aïdée Carrière
2 dec. 2021
Collecting Feedback
0
45
Deskpro Search Metadata Description
Alexander Lloyd Clemons
2 dec. 2021
Collecting Feedback
0
14
Reporting for ignored calls on Voice Round Robin
Brandon Skinner
2 dec. 2021
Collecting Feedback
0
4
Adding Audio Option for Deskpro Captchas
Michael Bittle
23 nov. 2021
Collecting Feedback
0
5
Knowledgebase articles should only show up in the language of the user’s choice on the helpcenter
Ulf Kronsell
22 nov. 2021
Collecting Feedback
0
3
Have widget menu visible at all times on dashboards
Amabel Watkins
22 nov. 2021
Collecting Feedback
0
3
API endpoint for per organization custom field
Marlon Leerkotte | Contec B.V.
18 nov. 2021
Collecting Feedback
0
4
Customisable tab title
Simon Frost
1 nov. 2021
Collecting Feedback
0
4
Option to change subject line on ticket when user's email contains a different subject
Matthew Wray
26 oct. 2021
Collecting Feedback
0
24
Full Message View Permanent
hojjat mehrabi
20 oct. 2021
Collecting Feedback
0
4
Confirmation message pop up when changing department of a ticket
Amabel Watkins
27 sept. 2021
Collecting Feedback
0
3
Transfer calls to external numbers
Lia Gallardo
27 oct. 2021
Collecting Feedback
0
4
Set triggers to run based on SLA statuses changing
Amabel Watkins
13 sept. 2021
Collecting Feedback
0
10
Reporting on usergroups
Robert Tanka
13 aug. 2021
Collecting Feedback
0
3
Create report that lists out the person the chat is aimed at in a note
Kirsty Darby
13 aug. 2021
Collecting Feedback
0
11
Change the default selection in the ticket search
Marion Abramo
13 aug. 2021
Collecting Feedback
0
5
Reports for users
Steffen Kemme
13 aug. 2021
Collecting Feedback
0
2
Improved live reporting for Voice
Jeff Hauman
12 aug. 2021
Collecting Feedback
0
2
Ability to create variables/global fields in the system
Robert Tanka
11 aug. 2021
Collecting Feedback
0
2
Display organization Parent in ticket as well as the Organization
Douglas Martin
11 aug. 2021
Report
0
4
Improve ticket debug logs
Eric Meiners
5 aug. 2021
Collecting Feedback
0
7
Increase amount of tickets shown in ticket list
Schowdhury
3 aug. 2021
Collecting Feedback
0
28
Agent assigning Team view
Mahmoud
3 aug. 2021
Collecting Feedback
0
6
Improve HTML table formatting
Katelyn
3 aug. 2021
Collecting Feedback
0
3
Slack App : Voice Integration
Zachery Woods
2 aug. 2021
Report
0
2
Chat permissions options, view historical chats.
Lu Parente
29 iul. 2021
Collecting Feedback
0
3
CRM Listing - ability to show or hide Users set to "disabled"
Earene Lee
29 iul. 2021
Collecting Feedback
0