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Bug Report Suggestion DPQL Reports
Submit Feature Request
Bug Report Suggestion DPQL Reports
Community
Community
Submit Feature Request
Bug Report Suggestion DPQL Reports
Likes
Title / Author
Status
Comments
Activity
0
Custom Messenger buttons
Jared
23 dec. 2021
Collecting Feedback
0
0
Process agent email replies to notes as notes, and emails to replies as replies.
Alex Tumanov
15 dec. 2021
Report
0
0
Include Approval information in PDF Export of ticket
Matthew Wray
10 dec. 2021
Collecting Feedback
0
8
Improve colors options for stacked bar graphs
Aïdée Carrière
2 dec. 2021
Collecting Feedback
0
41
Deskpro Search Metadata Description
Alexander Lloyd Clemons
2 dec. 2021
Collecting Feedback
0
12
Reporting for ignored calls on Voice Round Robin
Brandon Skinner
2 dec. 2021
Collecting Feedback
0
3
Adding Audio Option for Deskpro Captchas
Michael Bittle
23 nov. 2021
Collecting Feedback
0
4
Knowledgebase articles should only show up in the language of the user’s choice on the helpcenter
Ulf Kronsell
22 nov. 2021
Collecting Feedback
0
2
Have widget menu visible at all times on dashboards
Amabel Watkins
22 nov. 2021
Collecting Feedback
0
2
API endpoint for per organization custom field
Marlon Leerkotte | Contec B.V.
18 nov. 2021
Collecting Feedback
0
3
Customisable tab title
Simon Frost
1 nov. 2021
Collecting Feedback
0
3
Option to change subject line on ticket when user's email contains a different subject
Matthew Wray
26 oct. 2021
Collecting Feedback
0
23
Full Message View Permanent
hojjat mehrabi
20 oct. 2021
Collecting Feedback
0
3
Confirmation message pop up when changing department of a ticket
Amabel Watkins
27 sept. 2021
Collecting Feedback
0
2
Transfer calls to external numbers
Lia Gallardo
27 oct. 2021
Collecting Feedback
0
3
Set triggers to run based on SLA statuses changing
Amabel Watkins
13 sept. 2021
Collecting Feedback
0
7
Reporting on usergroups
Robert Tanka
13 aug. 2021
Collecting Feedback
0
2
Create report that lists out the person the chat is aimed at in a note
Kirsty Darby
13 aug. 2021
Collecting Feedback
0
10
Change the default selection in the ticket search
Marion Abramo
13 aug. 2021
Collecting Feedback
0
5
Reports for users
Steffen Kemme
13 aug. 2021
Collecting Feedback
0
2
Improved live reporting for Voice
Jeff Hauman
12 aug. 2021
Collecting Feedback
0
2
Ability to create variables/global fields in the system
Robert Tanka
11 aug. 2021
Collecting Feedback
0
2
Display organization Parent in ticket as well as the Organization
Douglas Martin
11 aug. 2021
Report
0
4
Improve ticket debug logs
Eric Meiners
5 aug. 2021
Collecting Feedback
0
5
Increase amount of tickets shown in ticket list
Schowdhury
3 aug. 2021
Collecting Feedback
0
27
Agent assigning Team view
Mahmoud
3 aug. 2021
Collecting Feedback
0
6
Improve HTML table formatting
Katelyn
3 aug. 2021
Collecting Feedback
0
3
Slack App : Voice Integration
Zachery Woods
2 aug. 2021
Report
0
2
Chat permissions options, view historical chats.
Lu Parente
29 iul. 2021
Collecting Feedback
0
3
CRM Listing - ability to show or hide Users set to "disabled"
Earene Lee
29 iul. 2021
Collecting Feedback
0
2
Ability to have individual meta titles for users
Patrick Shelley
27 iul. 2021
Collecting Feedback
0
6
Parsing message content into custom fields
Robert Tanka
16 iul. 2021
Collecting Feedback
0
25
More filter options for text box custom fields
Ahmad Sahrizal
16 iul. 2021
Collecting Feedback
0
4
API for getting the result of a DPQL Query
Joël Messas
16 iul. 2021
Report
0
3
When copying text into Deskpro reply box, would like it to retain original formatting
R, Shankirth S
14 iul. 2021
Collecting Feedback
0
4
Open in a new tab checkbox for Guides
Alexander Lloyd Clemons
9 iul. 2021
Under Review
0
3
Option for custom links behind the ticket ID number in reports
Amabel Watkins
5 iul. 2021
Collecting Feedback
0
3
Task criteria in ticket triggers
Rob Rooney
2 iul. 2021
Collecting Feedback
0
11
Hiding Untranslated Articles
Marco Sanz
30 iun. 2021
Collecting Feedback
0
6
Guide Subscriptions/Notifications
Jason Gillan
18 iun. 2021
Collecting Feedback
0
4
Stop logged in users from being able to edit their name in the ticket submission form
hojjat mehrabi
17 iun. 2021
Collecting Feedback
0
4
Retain existing field values when adding other values to a multi select field via a trigger
Scott Cove
11 iun. 2021
Collecting Feedback
0
3
Import/Export of objects from the admin area, such as triggers and templates.
Scott Cove
17 iun. 2021
Report
0
5
Chat Escalation
Fusako Iwaya
17 iun. 2021
Report
0
6
Integration of Jira App with Multiple Jira Instances\ Servers
Tain
26 mai 2021
Collecting Feedback
0
5
Macro Action Option to Add Snippet as a Note
Brandon Skinner
24 mai 2021
Collecting Feedback
0
4
Allow to change the number of day outgoing emails retained
Szabolcs Kelemen
24 mai 2021
Collecting Feedback
0
6
Hot comment or warning about user or organization
Douglas Martin
24 mai 2021
Collecting Feedback
0
5
More options for assigning missed calls & voicemails
Jeff Hauman
12 mai 2021
Collecting Feedback
1
6
Ability to add options for the 'remove' option on a ticket
Koen Glotzbach
11 mai 2021
Collecting Feedback
0