Skip to main content
Bahasa Indonesia Bălgarski Čeština Cymraeg Cрпски Dansk Deutsch Eesti keel English English (UK) Español Français Gaelic Hrvatski Íslenska Italiano Latviešu valoda Lietuvių kalba Magyar Malti Nederlands Norsk Polski Português (Brasil) Português (Europeu) Pусский Română Slovenčina Slovenian Suomen Kieli Svenska Tiếng Việt Türkçe Ελληνικά الإنجليزية فارسی 日本語 英语（美国） 영어
Contact Us

New to Deskpro Support? Register for an account

Need a password reminder?
Bug Report Design Feedback
Submit Feature Request
Bug Report Design Feedback
Community
Community
Submit Feature Request
Bug Report Design Feedback
Title
Status change
Comments
Activity
Scheduled tickets/tasks
Report 8mos Collecting Feedback
1
Ability to create HTML Knowledge, News and Guides
Collecting Feedback m Report
0
Process agent email replies to notes as notes, and emails to replies as replies.
Report m Collecting Feedback
0
Ability to disable SLA warnings and/or create Triggers on whether a ticket has an agent message
Collecting Feedback m Report
0
Please add ticket satisfaction criteria to the ticket search function on the Agent site
Collecting Feedback m Report
0
Search, categories and filter for uploaded images - knowledgebase
Collecting Feedback m Report
0
Able to delete your previously uploaded images into knowledgebase
Collecting Feedback m Report
0
Search/filter and delete options for uploaded images
Collecting Feedback m Report
0
Embedded Widget - Screenshot Function
Collecting Feedback m Report
0
Embedded Widget - Context Sensitive Help
Collecting Feedback m Report
0
Send the admin a notification when e-mail is rejected
Collecting Feedback m Report
0
Define working hours for escalations
Collecting Feedback m Report
0
Possibility to change default values for ticket advanced search
Collecting Feedback m Report
0
Möglichkeit den Login für User abzuschalten
Collecting Feedback m Report
0
Massen-Löschung von Usern/ bulk user deletion
Collecting Feedback m Report
0
Archivierung von Tickets
Collecting Feedback m Report
0
Chat queue delete feedback
… Report
0
Reporting on usergroups
… Collecting Feedback
1
Create report that lists out the person the chat is aimed at in a note
… Collecting Feedback
0
Change the default selection in the ticket search
… Collecting Feedback
0
Reports for users
… Collecting Feedback
0
Improved live reporting for Voice
… Collecting Feedback
0
Ability to create variables/global fields in the system
… Collecting Feedback
0
Display organization Parent in ticket as well as the Organization
… Report
0
Improve ticket debug logs
… Collecting Feedback
0
Increase amount of tickets shown in ticket list
… Collecting Feedback
0
Improve HTML table formatting
… Collecting Feedback
0
Support multi language in the mobile apps
In Development s Collecting Feedback
0
Slack App : Voice Integration
… Report
0
Show the full hierarchy of custom fields in dpql report output
… Collecting Feedback
0
Chat permissions options, view historical chats.
… Collecting Feedback
0
Support & Integration for Calendly Scheduling
… Collecting Feedback
0
CRM Listing - ability to show or hide Users set to "disabled"
… Collecting Feedback
0
Ability to have individual meta titles for users
… Collecting Feedback
0
Ability to add a value to, or remove a value from, a category-like field
… Collecting Feedback
0
Saving attachments fails without indication when the virus scanner interferes
… In Development
0
DeskPro Variables for Snippets
… In Development
1
Modifiable robots.txt file
… Collecting Feedback
0
Parsing message content into custom fields
… Collecting Feedback
0
More filter options for text box custom fields
… Collecting Feedback
0
API for getting the result of a DPQL Query
… Report
0
When copying text into Deskpro reply box, would like it to retain original formatting
… Collecting Feedback
0
Ticket filters with 'OR' logical condition
Report w Collecting Feedback
0
Open in a new tab checkbox for Guides
… Under Review
0
Option for custom links behind the ticket ID number in reports
… Collecting Feedback
0
Task criteria in ticket triggers
… Collecting Feedback
0
Hiding Untranslated Articles
Under Review s Collecting Feedback
1
Disable transcript download
… In Development
0
Guide Subscriptions/Notifications
… Collecting Feedback
0
Stop logged in users from being able to edit their name in the ticket submission form
… Collecting Feedback
0