Community - Deskpro Support

Likes	Title	Status	Comments
39	Better report writer	Collecting Feedback	1
24	Continuous Timer	Collecting Feedback	0
22	Time log and billing to the mobile apps	Collecting Feedback	0
15	Show the ticket reference on the ticket alongside the ticket ID	Collecting Feedback	0
24	Printing Tickets	Collecting Feedback	0
26	Reports Permissions	Collecting Feedback	0
27	Option to increase font size for agent interface and chat	Collecting Feedback	5
18	Action code for a CC	Collecting Feedback	1
22	"noindex" statement for downloads	Collecting Feedback	0
26	Remove Users Signature	Collecting Feedback	0
31	More Control Over Managers	Collecting Feedback	2
22	Remove Signature	Collecting Feedback	0
13	Show Organisation Label in the ticket Detail	Collecting Feedback	0
40	csv export for crm app	Collecting Feedback	0
18	More flexibility for setting custom/default working hours with breaks	Collecting Feedback	0
12	Auto-save satisfaction ratings on the portal page	Collecting Feedback	1
22	Set user's language using a JWT claim	Collecting Feedback	0
19	Linked Ticket Report	Collecting Feedback	1
17	Follow Up Date Selection	Collecting Feedback	0
31	Reports Showing Ticket Labels	Collecting Feedback	0
29	Reassign ticket if agent logs out	Collecting Feedback	0
34	Create Tickets for Organizations	Collecting Feedback	0
24	Language for brands	Collecting Feedback	1
13	Order in Permission Groups	Collecting Feedback	0
20	Readthedocs Import/sync	Collecting Feedback	0
11	User fields are not included in csv export	Collecting Feedback	0
24	Search in custom Organisation fields	Collecting Feedback	0
21	Control Related Articles with Keywords	Collecting Feedback	0
22	Filter Order and Re-Order	Collecting Feedback	0
17	Ticket Filters	Collecting Feedback	0
13	Read Only for Archived tickets	Collecting Feedback	2
20	Group Tickets by Brand	Collecting Feedback	0
20	Link forwarded messages to original ticket	Collecting Feedback	0
12	Ability to "Exclude ip address" from IP Whitelisting feature	Collecting Feedback	0
32	Follow Up action in Macro	Collecting Feedback	3
27	Add Dates to Search Results	Collecting Feedback	0
20	Default Country	Collecting Feedback	0
22	Out of office handling for agents who get assigned tickets	Collecting Feedback	2
22	Sort Resolved tickets by Date Resolved	Collecting Feedback	0
17	Inbound SMS/MMS from customers wanting to open tickets	Collecting Feedback	0
26	Message of the day for agent teams	Collecting Feedback	0
22	Reports on Tickets excluding the time ticket was on Resolved Status	Collecting Feedback	0
23	Agent locked out	Collecting Feedback	0
26	API - Custom Billing Fields	Collecting Feedback	1
19	Downvote button	Collecting Feedback	0
13	Add the ability to report on tasks linked to tickets	Collecting Feedback	0
23	Add a variable for the ticket satisfaction comments left by users	Collecting Feedback	0
25	Add the ability to add multiple tickets to a Problem/Incident at a time using Mass Actions	Collecting Feedback	0
30	PDF reports	Collecting Feedback	1
17	Feedback Form - Provide option to force user to select a category	Collecting Feedback	0

Likes

Title

Status

Comments

Activity

39

Better report writer

Collecting Feedback

1