Skip to main content

Let agents customize chat notifications when they are mentioned in a note - Community / Feature Request - Deskpro Support

33

Let agents customize chat notifications when they are mentioned in a note Collecting Feedback

When a mention is added in a note, the mentioned agent gets notified by email when they are offline (can be disabled) and always through agent chat (cannot be disabled). When agents get tons of mentions, it is quite frustrating to be notified multiple times for the same thing. It would be great if it could be customized by each agent.

Add a comment

Please log in or register to submit a comment.

Vēlaties atgādinājumu par paroli?