Change chat widget status based on available agents. - Community / Feature Request - Deskpro Support
Change chat widget status based on available agents. Under Review
Backend ability to enable live chat status text when agents are online, and change the status text when agents are offline. In order words, ability to set operating times. The current system for the chat does not work at all, as it's just one status.
Add a comment
Please log in or register to submit a comment.
Comments (4)
Not really clear what you're asking for?
But DeskPro look at all agents that have acces to the chat function. even if this chat has a chat queues whit only 1 agent.