Ticket Structure
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How do I set up a new user registration form?
Paskelbta: 2023-09-08
02023-09-08 -
How do I set a default department for tickets submitted via the Help Center?
Paskelbta: 2023-08-17
02023-08-17 -
How can I have two teams of Agents who can’t see each other’s Tickets?
Paskelbta: 2023-08-17
02023-08-17 -
How do I add Custom User Fields to Ticket Forms?
Paskelbta: 2023-09-01
02023-09-08 -
What is Ticket Archiving and why should I use it?
Paskelbta: 2023-06-16
02023-09-07 -
Why can't I add custom ticket statuses?
Paskelbta: 2023-06-16
02023-09-07 -
How do I follow up automatically when a user stops replying?
Paskelbta: 2023-09-01
02023-09-07 -
How can I make a department visible to agents only?
Paskelbta: 2023-09-07
02023-09-07 -
How do I make a reusable checklist of things to do within a ticket?
Paskelbta: 2023-10-03
02023-10-03 -
Creating an Impact, Urgency and Priority matrix
Paskelbta: 2023-08-01
02024-01-09