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Dar nesinaudojote Deskpro Support? Registruoti paskyrą

Ar reikia priminti slaptažodį?
Bug Report Design Feedback
Pateikti Feature Request
Bug Report Design Feedback
Bendruomenė
Bendruomenė
Pateikti Feature Request
Bug Report Design Feedback
Patiktukai (-ų)
Pavadinimas / autorius
Būsena
Comments
Veikla
22
Add ITIL functionality
Gerry Hooper
2020-01-31
Collecting Feedback
0
8
Improvements to the auto-responder functionality
Quentin
2020-01-29
Collecting Feedback
0
18
Copy SLA settings
Robert Tanka
2020-01-20
Collecting Feedback
0
14
Ticket search defaults
Marion Abramo
2020-01-17
Collecting Feedback
0
18
Set replies from specific users as internal notes (via a trigger)
Steve, Lam Hang
2020-01-16
Collecting Feedback
0
23
Email replies to notes show as replies, want to be notes
Tim
2020-01-16
Collecting Feedback
0
22
Improve Ticket Deflection
Thorsten Breuer
2020-01-14
Collecting Feedback
0
22
SLA Filters: set a default view
Marion Abramo
2020-01-09
Collecting Feedback
0
20
Option for admin not to send email when updating agent password.
Barry
2020-01-03
Collecting Feedback
0
25
Temporary link to set agents password
Barry
2020-01-03
Collecting Feedback
0
28
Allow users under specific domains to register themselves
Yuriy Andamasov
2020-01-03
Collecting Feedback
0
17
See Registered Article Views in List View
Steve, Lam Hang
2020-01-02
Collecting Feedback
0
13
Allow agents to select an approver from all registered users
Azeem Javed
2020-01-02
Collecting Feedback
0
14
Proper search and partial search for the user
Marion Abramo
2019-12-31
Collecting Feedback
0
20
Disable at Organization Level
Kevin Smith
2019-12-19
Collecting Feedback
1
22
Associate Email Domains via API
Mitchell
2019-12-19
Collecting Feedback
0
10
Support .msg files being forwarded to the helpdesk from Outlook
Florian Huwald
2019-12-18
Collecting Feedback
0
27
Report row limit
Bill Gabay
2019-12-18
Collecting Feedback
2
12
Attachments in forwarded messages
Sophia Mayrwöger
2019-12-16
Collecting Feedback
0
19
Notification templates
Eric VanTol
2019-12-11
Collecting Feedback
0
21
Determine how often agents send emails when creating ticket in agent interface
Christian Mattart
2019-12-06
Collecting Feedback
0
18
Ability for organization managers to view and manage users linked to the organization on the portal
Yuriy Andamasov
2019-12-05
Collecting Feedback
0
22
Increase hit_record table to hold more than 7500 records
Jenny Kongkalai
2019-12-03
Collecting Feedback
0
18
Ability to notify admins when Email Rate Limits are reached
Tim Chistyakov
2019-12-02
Collecting Feedback
0
45
New DeskPro Support UI / UX is really bad
Marion Abramo
2019-11-29
Collecting Feedback
8
27
Hide parent department from users
Kirzten Cassielle Marquez
2019-11-29
Collecting Feedback
0
13
View SLA status in List View
Errol
2019-11-28
Collecting Feedback
0
18
Display status and assigned agent in the ticket list on when using the mobile app
Test Ticket
2019-11-27
Collecting Feedback
0
10
Count agent note as a 'reply' for SLA measurement
Eric VanTol
2019-11-26
Collecting Feedback
0
14
Associate tickets with other organizations
Eric VanTol
2019-11-26
Collecting Feedback
0
18
Send a notification if an attachment is stripped out of an incoming email due to disabled file types.
Matthew Baines
2019-11-21
Collecting Feedback
0
13
Display details of linked Deskpro tickets in YouTrack
Thorsten Breuer
2019-11-21
Collecting Feedback
0
24
Add "is autoresponder" in Trigger conditions
Quentin
2019-11-19
Collecting Feedback
0
9
Add ability to change "Open Tab" default on new tickets
Mike Huisman
2019-11-18
Collecting Feedback
0
21
Allow Week to Start on Monday
Quentin
2019-11-18
Collecting Feedback
2
18
Inconsistent behavior in Macro's - follower vs. agents
Quentin
2019-11-13
Collecting Feedback
0
19
Inconsistent Conditions Between Escalations and Triggers
Quentin
2019-11-13
Collecting Feedback
1
19
More Automation Options for Followers
Amy Kunzelman
2019-11-12
Collecting Feedback
0
25
Allow <pre> html tags in the message body of user replies
Christian Mattart
2019-11-12
Collecting Feedback
2
17
Articles are sorted by oldest date
Takahiro Mukoyoshi
2019-11-09
Collecting Feedback
0
16
Option to display additional user/organization details within the new ticket form when an agent is creating a new ticket
Romanita Courson
2019-11-07
Collecting Feedback
2
21
make completed SLA's clearer in the interface
Quentin
2019-11-06
Collecting Feedback
0
32
Changing the Colour of Stat Background
Christian
2019-11-05
Collecting Feedback
1
22
being able to search in Organisation's Notes
Zsolt Kiss
2019-11-02
Collecting Feedback
0
20
Link more than one Ticket at a Time
Barry
2019-10-30
Collecting Feedback
0
16
Allow the ability to search or create filters with the criteria "Label does not exist"
Mark Beazley
2019-10-29
Collecting Feedback
0
14
Prevent urgency changes by agents
Humberto Pomales
2019-10-28
Collecting Feedback
2
16
Export Guide as PDF
Dave Topan
2019-10-28
Collecting Feedback
2
17
Update ticket properties from variable in email text/body
Francois Pienaar
2019-10-28
In Development
0
5
Trigger Action Based on Time Till Date Entered
Steve, Lam Hang
2019-10-24
Collecting Feedback
0