Bendruomenė
Feature Request (1198)
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Having this feature, including the export to .csv, would also be great with the ...
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It would be useful if we could create dialogue box notifications for our agents ...
4D -
Allow agents to set a URL redirect on an archived article so it can point to a p...
5D -
Related/duplicate: https://support.deskpro.com/community/view/move-messages-to-o...
Bug Report (118)
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Hi Michael - V2 is the officially supported version. My apologies for the confus...
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Hi Marion, sorry to hear the feedback here. Can you give us any more specific ex...
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Wow thought it was normal cause of Chrome memory hog but glad to see we are not ...
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My organization needs a way to print a guide topic and the children under it (in...
6M
Suggestion (118)
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We would like this option to be availble for non agents as well:
23D -
Add the ability to specify a hyperlink in the "busy" message which end users rec...
1M -
For the 'enable subject matching on ALL email messages', we would like the abili...
1M -
We would like the ability to replace WHMCS' default support system with DeskPro'...
2M
DPQL Reports (11)
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If you would like to report which tickets have been closed with one message from...
1Y -
We can run the report below to find the percentage of tasks that we are completi...
1Y -
This report gives us a count of positive, negative and neutral satisfaction rati...
1Y -
This query generates a list of users who have a value for a custom field which i...
1Y