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Bug Report Design Feedback
Pateikti Feature Request
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Pateikti Feature Request
Bug Report Design Feedback
Patiktukai (-ų)
Pavadinimas / autorius
Būsena
Comments
Veikla
2
A print button for the guides/Bug with current printing
Brandon
2020-09-21
Collecting Feedback
0
4
Ability to edit the chain of ticket messages when forwarding a ticket
Mindaugas
2020-09-17
Collecting Feedback
0
2
Glossary in PDF
Thorsten Breuer
2020-09-15
Collecting Feedback
0
4
Add Markdown support for Knowledge Base articles
Doug Schmidt
2020-09-11
Collecting Feedback
2
7
Option to prioritise the Reply-To header when an email is received from a specific email address
Anand Athi
2020-09-10
Collecting Feedback
0
4
Printing Issue with Guides
Brandon
2020-09-04
Report
0
1
Option to insert translation of a KB article into a ticket comment
Christoph Strauss
2020-09-03
Report
0
4
Allow setting the main font family
Mel Roth
2020-09-02
Collecting Feedback
0
1
Ask user for feedback when rating an article negative
Thorsten Breuer
2020-09-02
Collecting Feedback
0
7
Make display fields translatable
Koen Glotzbach
2020-09-01
Collecting Feedback
0
2
Search should also include download categories
Christoph Strauss
2020-09-01
Collecting Feedback
0
1
Track the page a chat was initiated from when the widget is embedded
Matt Goldfarb
2020-08-26
Collecting Feedback
0
2
Option to update the brand of a published article or topic
Theresa Harbor
2020-08-25
Collecting Feedback
0
3
Display the name of linked topics to agents editing the topic when content links are being used in Guides
Theresa Harbor
2020-08-24
Collecting Feedback
0
24
Next reply time on an SLA
Niall Dunphy
2020-08-21
Collecting Feedback
3
1
Option to translate contents of custom "Display" field
Koen Glotzbach
2020-08-18
Collecting Feedback
0
1
Link Glossary to Guide Topics
Theresa Harbor
2020-08-17
Collecting Feedback
0
2
Make it easier to add add/manage content links in Guides
Theresa Harbor
2020-08-17
Collecting Feedback
1
1
Call a webhook in the criteria section of a trigger
Eric Meiners
2020-08-13
Collecting Feedback
0
1
Wildcards for email domain association
Nacim
2020-08-13
Collecting Feedback
0
1
API Regex pattern search
Kenneth
2020-08-12
Collecting Feedback
0
3
Cursor always on top when scrolling one page further in the ticket view
Thorsten Breuer
2020-08-11
Collecting Feedback
0
3
Add a message number to the ticket view on the customer Help Center
Marion Abramo
2020-08-05
Collecting Feedback
0
5
Different captcha rules for 'guests' and 'users'
Koen Glotzbach
2020-08-03
Collecting Feedback
0
0
IT Support Manager
Gerry Hooper
2020-08-01
Collecting Feedback
0
4
Sorting Macros
Geoff Knight
2020-07-22
Collecting Feedback
0
8
Have all permissions disabled when creating a ticket department
Ahmad Sahrizal
2020-07-20
Collecting Feedback
2
0
More font sizes when editing articles and guides
Thorsten Breuer
2020-07-16
Report
0
1
Forward and resolve in one step
Trendfire
2020-07-15
Report
0
9
Repeating Task or Ticket
Errol
2020-07-13
Collecting Feedback
2
2
Automatic approval reminders
Patrick Wijntjes
2020-07-13
Report
0
0
Sorting registered views in publish area
Thorsten Breuer
2020-07-13
Report
0
57
Structured report permissions
Robert Tanka
2020-06-25
Collecting Feedback
0
72
Bulk-Remove Users
Malou Axelstén
2020-06-25
Collecting Feedback
3
15
Link Articles and Guides to Ticket?
Mika Ullgren
2020-06-18
Collecting Feedback
0
9
Link to articles and guides in ticket replies?
Mika Ullgren
2020-06-18
In Development
0
30
Changing Type for Custom Fields
Christian
2020-06-18
Collecting Feedback
0
26
Mass change ticket owner
Gunnar Giffey
2020-06-11
Collecting Feedback
0
7
Force ticket matching on ref. code in subject
Michel Strøm Tandrup
2020-06-03
Collecting Feedback
2
20
Action codes for time log and billing
Gerald Buechter
2020-05-26
Collecting Feedback
0
34
Round Robin Permissions
Christopher Newton
2020-05-20
Collecting Feedback
3
26
Add more date variables to make it easier to create Quarterly reports
Patrick Dooley
2020-05-18
Collecting Feedback
1
46
Viewing tickets from different brands through the same portal
Ahmad Sahrizal
2020-05-14
Collecting Feedback
0
59
Restrict the Agent and Agent Teams that can be selected in the ticket assignment drop-down menus
Ahmad Sahrizal
2020-05-13
Collecting Feedback
2
21
Share Hidden Flags
Yann Desjardins
2020-05-13
Collecting Feedback
0
19
Insert KB article link/content into ticket if the search is used
Thorsten Breuer
2020-04-29
Collecting Feedback
0
21
Mass Update Existing Users Language with Trigger
Lieven Embrechts
2020-04-29
Collecting Feedback
0
22
Show more than 50 tickets in the ticket overview
Thorsten Breuer
2020-04-29
Collecting Feedback
0
32
more triggers in CRM
Lieven Embrechts
2020-04-22
Collecting Feedback
1
27
Preferred Organization Language
Lieven Embrechts
2020-04-22
Collecting Feedback
2