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Deskpro Legacy

Creating an Impact, Urgency and Priority matrix

Matthew Wray

2025. 2. 10.
How do I assign out-of-hour tickets to a particular team?

Ben Henley

2024. 1. 9.
How come my "1 day" SLA has a failure date 3 days away?

Ben Henley

2024. 1. 9.
How can I translate Help Center phrases into other languages or improve an existing translation?

Grace Howlett

2024. 1. 9.
What is the size limit on attachments within Deskpro?

Ben Henley

2024. 1. 22.
How can I set up agent permissions, permission groups and department access?

Ben Henley

2024. 2. 7.
How do I automatically sort email that's forwarded into a single inbox?

Ben Henley

2024. 2. 13.
How do I embed a contact form within my website?

Ben Henley

2024. 9. 2.
How can I use Zapier with Deskpro?

Benedict Sycamore

2024. 7. 23.
How can I have different signatures in emails for tickets across different brands?

Grace Howlett

2024. 10. 17.