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タイトル / 著者名
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Working hours taken into account in escalations OR SLAs to be completed by actions
Simon Frost
2015/06/01
Under Review
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Give Users Service (Support) Credits to use as part of their support contract
Ian Clayton
2015/01/12
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Trigger for automated response emails dependant on attachment of message e.g. Outlook meeting requests
Simon Frost
2014/12/17
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