一覧表示 ステータス変更 いいね タイトル / 著者名 ステータス コメント 活動 4 Improve Ticket Summary Tab Usability E Elena 2025/03/31 Collecting Feedback 0 4月 0 Rotating 24-hour Agent Shifts E Elena 2025/03/31 Collecting Feedback 0 1 Adobe Integration KB Kimberley D Byrd 2025/02/20 Report 0 4月 3 Intelligent ticket assignment KG Kyle Griffin 2024/05/17 Report 0 1 Be able to mark an email as important JM John Monkhouse 2024/04/16 Report 0 AM 9月 0 Brand Information for Snippets JM John Monkhouse 2024/04/16 Report 0 1 Merge billing items when merging people or companies LE Lieven Embrechts 2024/03/29 Report 0 2 avoid excessive registered users in CRM LE Lieven Embrechts 2024/03/29 Report 0 2 To allow mention of agent teams in notes section Sangeetha Lakshminarayana 2024/03/13 Report 0 1 Display file name in history for 'file' field type K Koen 2024/03/11 Report 0 0 Display file name in history for 'file' field type K Koen 2024/03/11 Report 0 1 Copy a Approval JM John Monkhouse 2024/03/05 Report 0 0 Help Center Design - Ability to Expand "Welcome Message" Text Box (for editing) AE Allen, Eric 2024/03/05 Report 0 0 Default department per usergroup K Koen 2024/02/22 Report 0 2 Copy a Macro and Triggers JM John Monkhouse 2024/02/16 Collecting Feedback 1 1年 2 Help Center: publish calendar with events K Koen 2024/02/16 Report 0 1 Datepicker SA Service | Ascoo-ITS 2024/02/16 Report 0 1 Publish guide on search results BR Bas Rikkerink 2024/02/15 Report 0 1 Change order of search result tabs BR Bas Rikkerink 2024/02/15 Report 0 CA 1年 1 Form condition for fields based on user group K Koen 2024/02/14 Report 0 1 Add 'Review date' option for Guide K Koen 2024/02/14 Report 0 0 Option to auto-expand table in report so it always shows all all values K Koen 2024/02/08 Report 0 0 Sort field values in Reports according to a) order set for the field b) highest number K Koen 2024/02/08 Report 0 0 Allow agent (not-admin) to manage values (options) of specific field K Koen 2024/02/08 Report 1 K 1年 0 Add option to "Ticket Changed Trigger" (at department level) to remove all existing SLAs assigned from previous department. RL Robert Lochen 2024/02/06 Report 0 0 Trigger Suggestions JM John Monkhouse 2024/02/06 Report 0 2 Agent Messages Text Entry SW Samuel Wolfe 2024/02/05 Report 0 3 Displaying names on agent notes DP David Palmquist 2024/01/29 Report 0 1 View Department JM John Monkhouse 2024/01/26 Report 0 3 Customer Admin Roles JM John Monkhouse 2024/01/25 Report 0 1 Agent login logs - API support IS Izsak Szikra 2024/01/16 Report 0 1 Give agent permission to edit values of a specific field K Koen 2024/01/15 Report 1 JM 1年 1 Add 'send (agent) email' action to macro functionality K Koen 2024/01/13 Report 0 1 Create multiple tickets from 1 user ticket submission KG Kim Gilmour 2024/01/11 Report 0 1 Mass update Team of ticket via Admin area K Koen 2024/01/09 Report 0 0 Searching/filtering for chats that are not live CC Christian Cantinelli 2024/01/08 Report 0 0 Lists for chats that are not live CC Christian Cantinelli 2024/01/08 Report 0 7 UNDO....on sending message to customer MA Marion Abramo 2024/01/05 Report 0 0 Send a link to the ticket for the user to view via SMS SH Staffan Hugemark 2023/12/15 Collecting Feedback 0 0 Voice Broadcasting Request G Gabbi 2023/12/07 Report 0 0 Approval for Helpdesk Articles LW Lucas Wood 2023/12/05 Report 0 0 Article/News/Community comment to email MA Marion Abramo 2023/12/01 Report 0 4 Option to delete a user without deleting their tickets MA Marion Abramo 2023/11/22 Report 0 1 Add label while creating ticket as agent JG Jan Gerlach 2023/11/22 Report 0 0 Separation line - font task bar SM Shea Manion 2023/11/20 Report 0 3 [UX suggestion] Change label 'Add' to 'Add label' K Koen 2023/11/10 Report 0 1 Add interface to mange Problems, just like you can manage Snippets K Koen 2023/11/09 Report 0 1 Hide messages AR Adin Rand 2023/11/09 Report 0 1 Duplicate Detection Ashley Clark 2023/11/07 Collecting Feedback 0 3月 0 populate organisation field when an agent creates a ticket LE Lieven Embrechts 2023/10/27 Report 0 前のページ1現在のページ22ページ33ページ44ページ55ページ66ページ77ページ…2525ページ次のページ