Include Full Date Instead of "x days ago" on tickets - フィードバック / Feature Request - Deskpro Support

Include Full Date Instead of "x days ago" on tickets Collecting Feedback

CAC Helpdesk

Us techies prefer as much data as possible at our finger tips to save precious time. I'm imagining a way to display absolute dates in DeskPro. Example: 05/15/17 12:12pm vs “x Days ago”. Although "x days ago" may be useful in some circumstances, floating over “x days ago” is less than ideal. It doesn't provide the critical information needed at a quick glance. An idea might be an absolute date, but shows “x days ago” in parenthesis. This would provide all of necessary info without the need to float over each date object. Here’s what I’m imagining… ex: Tue, 11th May 2017 4:41pm (2D ago).

Comments (2)

Tram

8年前

Fully agree! This would make things so much easier for us. At the moment, we're getting around this by using reports that has the actual Date field in it but that's clunky.

Steve Hersker

6年前

This would be great! We often look to see when something happened or someone replied/etc. It's cumbersome to try to count back the relative time to see "did that happen on Tuesday?" etc. It would be great if this could be a per-agent preference - absolute date vs relative date.

コメントを追加

コメントを投稿するには、ログインまたは登録が必要です。

New Feature Request

作者: CAC Helpdesk
最終更新日: 2018/03/20
Category: Tickets

Include Full Date Instead of "x days ago" on tickets - フィードバック / Feature Request - Deskpro Support

Include Full Date Instead of "x days ago" on tickets Collecting Feedback

Comments (2)

コメントを追加

ラベル