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1
Ability to change chat widget appearance based on whether agent is available or not
Lauren Cumming
2017/01/10
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Ability to rearrange columns in Agent ticket grid using Windows drag and drop functionality
Doug Hicks
2017/01/09
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1
Create a new sort order for "Date of last agent activity" (so agent notes are included)
Ibrahim
2016/12/20
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Implement management commands using API in a multi-threaded capable platform.
Richard Smith
2016/12/06
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1
Under Review
4
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Feature to see when an agent is looking at a ticket and if you opened that ticket, all the agents can see who else has it open
Lauren Cumming
2016/11/22
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2
Let agents customize chat notifications when they are mentioned in a note
Christian Mattart
2016/10/19
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Public chat history should be visible to agent handling the ticket that was created from it
Christian Mattart
2016/10/19
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0