Chat fields required to help with chat reporting - フィードバック / Feature Request - Deskpro Support

Chat fields required to help with chat reporting Collecting Feedback

Riccardo

Would it be possible to prompt agents that have finished a chat to fill in the fields that are defined (product/problem type)? This would be great for when you are generating reports so you can see what the chat was marked as.

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New Feature Request

作者: Riccardo
最終更新日: 2015/05/21
Category: Reports

Chat fields required to help with chat reporting - フィードバック / Feature Request - Deskpro Support

Chat fields required to help with chat reporting Collecting Feedback

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