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いいね
タイトル / 著者名
ステータス
コメント
活動
43
Ability to CC (carbon copy) through JSON API
Mohamed
2016/03/17
Collecting Feedback
0
33
See and select tickets from within the Reporting menu
Chad
2016/03/10
Collecting Feedback
0
53
Adding in "The user has been waiting for..." to Type list for Ticket SLAs
Brian Whitmore
2016/02/23
Under Review
1
47
Ability to disable closing a ticket function when clicking on an already highlighted ticket in the list pane
CAC Helpdesk
2016/02/11
Collecting Feedback
1
36
Change author of articles
Stephanie
2016/02/11
Collecting Feedback
1
54
Load-balanced ticket distribution
Steve Miller
2016/02/05
Collecting Feedback
1
33
Printing / saving PDF of a User Record
Jeremy Budd
2016/02/05
Collecting Feedback
0
44
Attach file using the JIRA App
Andreas
2016/02/02
Collecting Feedback
2
45
Custom fields on ticket message in agent interface
Terje Jørgensen
2016/01/29
Collecting Feedback
0
42
Ability to disable sending chat transcripts to users
Chad
2016/01/27
Collecting Feedback
0
46
More settings for ticket deflection
Karina Kondrasheva
2016/01/26
Collecting Feedback
0
44
Split permissions out such it's possible to only inhibit edits to replies sent externally.
Nik Smit
2016/01/21
Collecting Feedback
1
45
Windows 10 Mobile App
Ibrahim
2016/01/16
Collecting Feedback
0
47
incorporate a "you can book me" feature.
Scott Hardy
2016/01/15
In Development
1
40
Custom Fields Dependent on Organization
Nik Kov
2016/01/12
Collecting Feedback
0
40
Additional Avatar Sources
Will Polley
2016/01/11
Collecting Feedback
0
46
Regarding Article, comment validation
Kenneth
2016/01/05
Collecting Feedback
0
49
Granular Field Visibility Access in the CRM
Mike Sheldon
2015/12/30
Collecting Feedback
0
323
Mass Action Add "Problem","Note", and "Merge"
Nik Kov
2015/12/28
Collecting Feedback
6
27
Display Options for Layouts
Kyle Oliveira
2015/12/21
Collecting Feedback
2
36
@ Mentions in snippets
Matthew Baines
2015/12/16
In Development
1
37
Show fail date as a Display option
Malou
2015/12/09
Collecting Feedback
1
57
Working Hours for ticket triggers and escalations
Justin
2015/12/07
Collecting Feedback
3
47
Allow recently created articles on KB to be marked as *NEW*
Chris bridges
2015/11/26
Collecting Feedback
0
29
Macros that prompt for input
Steve Miller
2015/11/18
Collecting Feedback
0
34
Macros outside of tickets
Steve Miller
2015/11/18
Collecting Feedback
0
35
Display CAPTCHA on first page of Feedback
Steve Miller
2015/11/16
Collecting Feedback
0
38
Task creation usability enhancement
Steve Miller
2015/11/16
In Development
1
55
Ability to edit published knowledgebase articles, but keep edits as draft
Peter Jackson
2015/11/16
Collecting Feedback
2
37
Organization users' time zone matching made easier
Petros K.
2015/11/16
Collecting Feedback
0
39
I want to be able to set a Users name and email automatically in the Chat Widget
Josué Teixeira
2015/11/12
Collecting Feedback
1
28
Deactivate or limit API logging
Timo Heil
2015/11/12
Collecting Feedback
0
25
Search via the Product root/familiy as well as version
Matthew Baines
2015/11/11
Collecting Feedback
0
34
Send email to Teams as well as individuals
Jason Gillan
2015/11/11
Collecting Feedback
0
30
Replying to tickets by email that can add follower
Mahmoud Sheikhian
2015/11/11
Collecting Feedback
0
35
Ability to search inside of attachment like PDF and word and text files
Mahmoud Sheikhian
2015/11/11
Collecting Feedback
0
30
Exchange public folder support
Terje J
2015/11/11
Collecting Feedback
1
33
Adjustable column headers in agent interface
Martin Brule Jr.
2015/11/06
Collecting Feedback
0
29
Hide disabled users from Agent searches
Simon Frost
2015/11/06
Collecting Feedback
0
34
More control over SLA alerts
James
2015/11/04
Collecting Feedback
0
43
Adding a Service Catalog within Deskpro (ITIL)
Adam Smeets
2015/10/30
Collecting Feedback
0
45
Possibility to translate Signature
Marcel Menten
2015/10/14
Collecting Feedback
0
28
Make time registration as duty field mandatory for agent
Angelika Buchegger
2015/10/12
Collecting Feedback
0
37
Add download hotlinks via API
Jason Speck
2015/10/01
Collecting Feedback
0
23
Toggle showing user email address
Jeremy Budd
2015/09/29
Collecting Feedback
0
45
Filter for "Last Agent Note"
Angelika Buchegger
2015/09/29
Collecting Feedback
2
34
Sort list pane view by clicking on head of column
Frédéric Zouaï
2015/09/17
Collecting Feedback
1
31
Please add search articles by author
Abhijit Dhumal
2015/09/17
Collecting Feedback
0
36
Testing for Office Hours in Templates
Kris van der Starren
2015/09/07
Collecting Feedback
0
38
Ability to filter tickets by JIRA status
Joel
2015/08/05
Collecting Feedback
0